“Jennifer, Thank you for your email, I am very pleased that my order will be here soon.  I really appreciate the excellent customer service and communication you’ve provided throughout this transaction… You have made my buying experience from your company a very easy and pleasurable one. I will definitely be using your company again in the future, and I will be referring your company to my friends and business associates with raving reviews. I will be on the lookout for my package to arrive on Monday, and I look forward to future interaction with you and your company. Thanks again for all of your help, you have been so kind.”