Poly is experiencing a part shortage that is causing 6-8 weeks of lead time for some headset models. BTP will communicate the lead time for your line items and do our best to suggest alternate models depending on the stock availability. We appreciate your patience.

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Posts tagged "customer service"

Tech Corner: Ten Questions from the Headset Help Desk

Chances are, if you’ve ever called into a technology helpline, you’ve heard the term “Have you tried turning it off, and back on again?” at least once. These kindsRead more

Ten Questions from the Headset Help Desk

Tech Corner: Ten Questions from the Headset Help Desk

Ten Questions from the Headset Help Desk

Chances are, if you’ve ever called into a technology helpline, you’ve heard the term “Have you tried turning it off, and back on again?” at least once. These kindsRead more

Tech Corner: How to Know When to Upgrade

When should you say goodbye to that old headset? You’ve had the same headset for years now, and it’s served you well. It’s been perfect for your needs, hasRead more

How to Know When to Upgrade

Tech Corner: How to Know When to Upgrade

How to Know When to Upgrade

When should you say goodbye to that old headset? You’ve had the same headset for years now, and it’s served you well. It’s been perfect for your needs, hasRead more

UC vs M: Which is right for you?

While shopping around for products on our site, you’ve likely noticed that there are several versions of the same headset. Plantronics S8220UC or S8220-M? Jabra Evolve 75 MS orRead more

UC vs M: Which is right for you?

While shopping around for products on our site, you’ve likely noticed that there are several versions of the same headset. Plantronics S8220UC or S8220-M? Jabra Evolve 75 MS orRead more

Customer Service Week ” October 5-9, 2015

“Nobody raves about average” – Bill Quiseng. National Customer Service Week is an opportunity to bring attention to customer service and the relevance it has to business success and our economy.Read more

Customer Service Week ” October 5-9, 2015

“Nobody raves about average” – Bill Quiseng. National Customer Service Week is an opportunity to bring attention to customer service and the relevance it has to business success and our economy.Read more

Millennials prefer live conversations.

Study Shows Millennials Prefer Live Customer Service

Telecom Reseller published an interesting article 9/1/15 titled “New Study Debunks the Myth of the Disengaged Millennial”.  Mattersight Corporation conducted the survey and the results are contrary to the beliefRead more

Millennials prefer live conversations.

Study Shows Millennials Prefer Live Customer Service

Telecom Reseller published an interesting article 9/1/15 titled “New Study Debunks the Myth of the Disengaged Millennial”.  Mattersight Corporation conducted the survey and the results are contrary to the beliefRead more

Training for Contact Center and Service Desk Professionals

You may have already read our blog about this event or learned about it elsewhere, but we wanted to mention it again, just in case you haven’t registered yet orRead more

HTHTS CEO, Ivy Meadors

Training for Contact Center and Service Desk Professionals

HTHTS CEO, Ivy Meadors

You may have already read our blog about this event or learned about it elsewhere, but we wanted to mention it again, just in case you haven’t registered yet orRead more

Event – The Art of Service, Leadership and Technology

If you haven™t met your training goals yet this year, here is a fantastic value for $79! High Tech High Touch Solutions, Inc. (HTHTS) is presenting another full day ofRead more

HTHTS Workshop 11/4/14

Event – The Art of Service, Leadership and Technology

HTHTS Workshop 11/4/14

If you haven™t met your training goals yet this year, here is a fantastic value for $79! High Tech High Touch Solutions, Inc. (HTHTS) is presenting another full day ofRead more