Poly is experiencing a part shortage that is causing 6-8 weeks of lead time for some headset models. BTP will communicate the lead time for your line items and do our best to suggest alternate models depending on the stock availability. We appreciate your patience.

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Posts in the "Headset Help Desk" Category

Quick Fix: Poly BT700 and Dell PC Sound Solution

Chances are, you found your way here because you’re having a specific problem with your Poly headset that works in tandem with a BT700 USB dongle. You likely ownRead more

Quick Fix: Poly BT700 and Dell PC Sound Solution

Chances are, you found your way here because you’re having a specific problem with your Poly headset that works in tandem with a BT700 USB dongle. You likely ownRead more

Tech Corner: Quick Tips for Wireless Headsets

Wireless headsets seem much more complex than their wired counterparts, but are they really? It seems like there are so many things that can go wrong with a wirelessRead more

Tech Corner: Quick Tips for Wireless Headsets

Wireless headsets seem much more complex than their wired counterparts, but are they really? It seems like there are so many things that can go wrong with a wirelessRead more

Tech Corner: Quick Tips for Wired Headsets

Wired headsets should be the most simple type of headset, right? So why is there suddenly no sound? Why can’t you use your microphone in that Teams call? EvenRead more

Tech Corner: Quick Tips for Wired Headsets

Wired headsets should be the most simple type of headset, right? So why is there suddenly no sound? Why can’t you use your microphone in that Teams call? EvenRead more

Tech Corner: Ten Questions from the Headset Help Desk

Chances are, if you’ve ever called into a technology helpline, you’ve heard the term “Have you tried turning it off, and back on again?” at least once. These kindsRead more

Ten Questions from the Headset Help Desk

Tech Corner: Ten Questions from the Headset Help Desk

Ten Questions from the Headset Help Desk

Chances are, if you’ve ever called into a technology helpline, you’ve heard the term “Have you tried turning it off, and back on again?” at least once. These kindsRead more

Tech Corner: How to Know When to Upgrade

When should you say goodbye to that old headset? You’ve had the same headset for years now, and it’s served you well. It’s been perfect for your needs, hasRead more

How to Know When to Upgrade

Tech Corner: How to Know When to Upgrade

How to Know When to Upgrade

When should you say goodbye to that old headset? You’ve had the same headset for years now, and it’s served you well. It’s been perfect for your needs, hasRead more

Tech Corner: "Do I need this USB thing?"

Tech Corner: “Do I need this USB thing?”

Congratulations on your new headset! As you unbox the device and its various wires and cradles, you might find a small square USB plug that seems randomly placed inRead more

"Do I need this USB thing?"
Tech Corner: "Do I need this USB thing?"

Tech Corner: “Do I need this USB thing?”

"Do I need this USB thing?"

Congratulations on your new headset! As you unbox the device and its various wires and cradles, you might find a small square USB plug that seems randomly placed inRead more