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Posts in the "Unified Communications" Category

Clarity P340 Handset End of Life Announcement

Plantronics announced that Clarity P340 and P340-M USB Handsets have reached end of life. There is no direct replacement, although a great alternative is Calisto P240 and P240-M USBRead more

Clarity P340 Handset End of Life Announcement

Plantronics announced that Clarity P340 and P340-M USB Handsets have reached end of life. There is no direct replacement, although a great alternative is Calisto P240 and P240-M USBRead more

Managing Noise in the Workplace – Promotion Extended!

Plantronics Voyager promotion has been extended through September 30, 2018! Select Voyager premium Bluetooth headsets are an additional 10% off including 5200 UC, 6200 UC, 8200 UC and FocusRead more

Managing Noise in the Workplace – Promotion Extended!

Plantronics Voyager promotion has been extended through September 30, 2018! Select Voyager premium Bluetooth headsets are an additional 10% off including 5200 UC, 6200 UC, 8200 UC and FocusRead more

Plantronics to Acquire Polycom

Breaking News! Plantronics to Acquire Polycom

Today the Unified Communications industry was wowed with the surprising announcement that Plantronics will acquire Polycom.  Both companies are headquartered in California and are world leaders in delivering highRead more

Plantronics to Acquire Polycom

Breaking News! Plantronics to Acquire Polycom

Today the Unified Communications industry was wowed with the surprising announcement that Plantronics will acquire Polycom.  Both companies are headquartered in California and are world leaders in delivering highRead more

Voyager 6200 UC Headset Announced

Plantronics announced their first ever enterprise Bluetooth neckband headset. It is designed for softphones so you can pair it to your mobile device and PC with the mini dongleRead more

Voyager 6200 UC Headset Announced

Plantronics announced their first ever enterprise Bluetooth neckband headset. It is designed for softphones so you can pair it to your mobile device and PC with the mini dongleRead more

C5200 series

New 5200 Series USB Headsets in Lava Orange

You can’t miss this one – the cords and accents on the new Plantronics 5200 series USB headsets are lava orange color!  The latest UC audio device combines someRead more

C5200 series

New 5200 Series USB Headsets in Lava Orange

You can’t miss this one – the cords and accents on the new Plantronics 5200 series USB headsets are lava orange color!  The latest UC audio device combines someRead more

New USB-C Adapters for Headsets

Plantronics forward thinking engineers have designed special USB-C adapters. This will ensure forward compatibility of their USB headsets for softphones and mobile devices. There will be 2 versions. OneRead more

New USB-C Adapters for Headsets

Plantronics forward thinking engineers have designed special USB-C adapters. This will ensure forward compatibility of their USB headsets for softphones and mobile devices. There will be 2 versions. OneRead more

Busylight Boosts Skype for Business End User Adoption

How is your Skype for Business rollout going? Usually the biggest hurdle is not the new technology. Most challenges are around changing the mindset and communication habits of endRead more

Busylight Boosts Skype for Business End User Adoption

How is your Skype for Business rollout going? Usually the biggest hurdle is not the new technology. Most challenges are around changing the mindset and communication habits of endRead more

New Voyager 8200 is Excellent for Noisy Offices

This impressive new double ear wireless headset is the answer to some of the cries for more quiet time from workers in open area environments. While recognizing that constantRead more

New Voyager 8200 is Excellent for Noisy Offices

This impressive new double ear wireless headset is the answer to some of the cries for more quiet time from workers in open area environments. While recognizing that constantRead more

B3200

New Voyager B3200 UC

Today’s professionals who are always connecting and traveling, need a sleek, wireless headset that can keep pace with their busy schedule. And a headset designed for unified communications thatRead more

B3200

New Voyager B3200 UC

Today’s professionals who are always connecting and traveling, need a sleek, wireless headset that can keep pace with their busy schedule. And a headset designed for unified communications thatRead more

Conference CS500 or Savi

Conference up to 4 People with W700 & CS500 Series Wireless Headsets

Plantronics wireless office headsets allow you to conference up to 3 additional users to hear both sides of the call. This is great for training new team members orRead more

Conference CS500 or Savi

Conference up to 4 People with W700 & CS500 Series Wireless Headsets

Plantronics wireless office headsets allow you to conference up to 3 additional users to hear both sides of the call. This is great for training new team members orRead more

MDA200/MDA220 USB Firmware Update

MDA20/MDA220 USB Firmware Update Version 120, February 15, 2017. What’s New? Improved echo canceling. Added support for Plantronics Hub v3.9. USB friendly name changed to MDA220 USB. Resolved Issues FixedRead more

MDA200/MDA220 USB Firmware Update

MDA20/MDA220 USB Firmware Update Version 120, February 15, 2017. What’s New? Improved echo canceling. Added support for Plantronics Hub v3.9. USB friendly name changed to MDA220 USB. Resolved Issues FixedRead more

Voyager Focus Offer Extended to March 2017

If your end-of-the-year schedule is crazy busy like Santa’s schedule is, then here is some great news! The free Voyager Focus promotion goes through the end of Q1 2017.Read more

Voyager Focus Offer Extended to March 2017

If your end-of-the-year schedule is crazy busy like Santa’s schedule is, then here is some great news! The free Voyager Focus promotion goes through the end of Q1 2017.Read more

Use Existing Call Center Headsets for PC Training or Softphones

Breaking news for call centers migrating to softphones! Companies who thought they would have to invest in all new USB headsets can keep using their existing corded headsets. PlantronicsRead more

Use Existing Call Center Headsets for PC Training or Softphones

Breaking news for call centers migrating to softphones! Companies who thought they would have to invest in all new USB headsets can keep using their existing corded headsets. PlantronicsRead more

Buy 10 Voyager 5200 UC Headsets & get a FREE Voyager Focus UC!

We are thrilled to announce a Plantronics promotion! BTP customers get a free Voyager Focus UC (valued at $299) when purchasing ten Voyager 5200 UC from BTP. Perfect Pairing Voyager 5200 UCRead more

Buy 10 Voyager 5200 UC Headsets & get a FREE Voyager Focus UC!

We are thrilled to announce a Plantronics promotion! BTP customers get a free Voyager Focus UC (valued at $299) when purchasing ten Voyager 5200 UC from BTP. Perfect Pairing Voyager 5200 UCRead more

Voyager Legend UC & MDA200 Bundle

Plantronics combined 2 unified communications audio devices as a bundle. This is a great solution if you want a single Bluetooth wireless headset to manage your desk phone, PC, and mobile callsRead more

Voyager Legend UC & MDA200 Bundle

Plantronics combined 2 unified communications audio devices as a bundle. This is a great solution if you want a single Bluetooth wireless headset to manage your desk phone, PC, and mobile callsRead more

Plantronics MX10 Amplifier Discontinued – Now Back!

Updated April 2018:  Plantronics has reversed the EOL notice for MX10. BTP will be happy to provide MX10 amplifiers as a special order item. Part number is 43404-31. Below wasRead more

MDA200 Replaced MX10

Plantronics MX10 Amplifier Discontinued – Now Back!

MDA200 Replaced MX10

Updated April 2018:  Plantronics has reversed the EOL notice for MX10. BTP will be happy to provide MX10 amplifiers as a special order item. Part number is 43404-31. Below wasRead more

Manager Pro and Encore Pro

New EncorePro 500 & 700 Headset Series

Plantronics headsets continue to evolve for Unified Communications in the enterprise and call center. Plantronics will soon be offering additional versions of their top-of-the-line EncorePro 500 and 700 seriesRead more

Using Plantronics software and hardware can help you stay a cut above the rest.
Manager Pro and Encore Pro

New EncorePro 500 & 700 Headset Series

Using Plantronics software and hardware can help you stay a cut above the rest.

Plantronics headsets continue to evolve for Unified Communications in the enterprise and call center. Plantronics will soon be offering additional versions of their top-of-the-line EncorePro 500 and 700 seriesRead more

MDA220 Enables Voyager Focus B825 to work with Landline Desk Phones

Plantronics released some exciting news yesterday about the MDA200 Multi Device Adapter – the firmware can now be upgraded (for free) to be compatible with Voyager Focus UC Bluetooth headset!Read more

MDA200 now compatible with Active Noise Canceling Headsets by Plantronics!

MDA220 Enables Voyager Focus B825 to work with Landline Desk Phones

MDA200 now compatible with Active Noise Canceling Headsets by Plantronics!

Plantronics released some exciting news yesterday about the MDA200 Multi Device Adapter – the firmware can now be upgraded (for free) to be compatible with Voyager Focus UC Bluetooth headset!Read more

Plantronics Manager Pro Asset Analysis Suite Announced

Exciting news for companies using Plantronics Unified Communications headsets! Plantronics has developed a software subscription service that will improve end user experience while giving IT more tools to manageRead more

Manager Pro Infographic

Plantronics Manager Pro Asset Analysis Suite Announced

Manager Pro Infographic

Exciting news for companies using Plantronics Unified Communications headsets! Plantronics has developed a software subscription service that will improve end user experience while giving IT more tools to manageRead more

Immerse in Your Media and be Ready to Answer Calls

Plantronics has taken BackBeat PRO wireless headphones and added a Hi Fidelity USB adapter to the package for the new BackBeat PRO+. This version does not replace BackBeat PRO, but offersRead more

Immerse in Your Media and be Ready to Answer Calls

Plantronics has taken BackBeat PRO wireless headphones and added a Hi Fidelity USB adapter to the package for the new BackBeat PRO+. This version does not replace BackBeat PRO, but offersRead more

With Polycom Trade-In Rebates it’s time to say goodbye to old phones!

In the middle of replacing your old desk phones, conference phones or video conferencing?  Don’t throw them away; take advantage of Polycom trade-in rebates! Polycom is offering a wideRead more

Out with the old, in with the new!

With Polycom Trade-In Rebates it’s time to say goodbye to old phones!

Out with the old, in with the new!

In the middle of replacing your old desk phones, conference phones or video conferencing?  Don’t throw them away; take advantage of Polycom trade-in rebates! Polycom is offering a wideRead more

New Voyager 5200 UC, big brother to B235!

Are you working on the road a lot and working in open office environments? Are your customers having challenges hearing you on phone calls while on the go? PlantronicsRead more

New Plantronics 5200

New Voyager 5200 UC, big brother to B235!

New Plantronics 5200

Are you working on the road a lot and working in open office environments? Are your customers having challenges hearing you on phone calls while on the go? PlantronicsRead more

Surprise Industry Announcement – Mitel to Acquire Polycom

Update September 27, 2016: The acquisition by affiliates of Siris Capital Group, a private equity firm that specializes in acquiring technology and telecommunications companies, has officially closed. Update July 8,Read more

Surprise Industry Announcement – Mitel to Acquire Polycom

Update September 27, 2016: The acquisition by affiliates of Siris Capital Group, a private equity firm that specializes in acquiring technology and telecommunications companies, has officially closed. Update July 8,Read more

New Busylight UC Omega Helps Skype for Business Users in Open Work Areas

Many companies have rolled out Skype for Business (SfB) and are now realizing they are missing calls. Why? Because some PCs have no speakers or they are muted andRead more

New Busylight UC Omega Helps Skype for Business Users in Open Work Areas

Many companies have rolled out Skype for Business (SfB) and are now realizing they are missing calls. Why? Because some PCs have no speakers or they are muted andRead more

$50 Cash Back on Voyager Legend CS thru April 15, 2016

Plantronics Voyager Legend offers office productivity and mobile flexibility, all in one headset. Enjoy intuitive call management and crystal-clear audio from your mobile phone on the road to yourRead more

$50 Cash Back on Voyager Legend CS thru April 15, 2016

Plantronics Voyager Legend offers office productivity and mobile flexibility, all in one headset. Enjoy intuitive call management and crystal-clear audio from your mobile phone on the road to yourRead more

Avaya + Google + Plantronics

Voice communication powerhouses Avaya and Plantronics team up again to create a better customer service system. Avaya’s Chrome-based contact center apps with compatible Plantronics UC headsets will soon beRead more

Avaya + Google + Plantronics

Voice communication powerhouses Avaya and Plantronics team up again to create a better customer service system. Avaya’s Chrome-based contact center apps with compatible Plantronics UC headsets will soon beRead more

Frost & Sullivan 2015 Award for Plantronics

Frost & Sullivan Awards Plantronics for 2015 Global Market Leadership

Plantronics announced October 7, 2015 that it had been named by Frost & Sullivan to receive the 2015 Global Contact Center and Office Headset Market Leadership award. Congratulations to Ken Kannappan,Read more

Plantronics B255 Bluetooth
Frost & Sullivan 2015 Award for Plantronics

Frost & Sullivan Awards Plantronics for 2015 Global Market Leadership

Plantronics B255 Bluetooth

Plantronics announced October 7, 2015 that it had been named by Frost & Sullivan to receive the 2015 Global Contact Center and Office Headset Market Leadership award. Congratulations to Ken Kannappan,Read more

CS500 Series now Compatible with Softphones

A new USB cable for CS500 series wireless headsets will begin shipping in December 2015: Plantronics APU-75 (PN 202678-01) MSRP $79.95. Now managing softphone calls is possible with CS500/CS500Read more

CS500 Series now Compatible with Softphones

A new USB cable for CS500 series wireless headsets will begin shipping in December 2015: Plantronics APU-75 (PN 202678-01) MSRP $79.95. Now managing softphone calls is possible with CS500/CS500Read more

Blackwire 315/325 Transition Update

The old Blackwire C315 ( PN: 200264-02 and C315-M PN: 200264-01) and C325 headsets (C325 PN: 200263-02 and C325-M PN:200263-01) are being discontinued on December 31, 2015, and willRead more

New Blackwire C315 & C325

Blackwire 315/325 Transition Update

New Blackwire C315 & C325

The old Blackwire C315 ( PN: 200264-02 and C315-M PN: 200264-01) and C325 headsets (C325 PN: 200263-02 and C325-M PN:200263-01) are being discontinued on December 31, 2015, and willRead more

Stream music from W700 series office headset

Now Listen to Music on W700 Wireless Headset

We get a lot of questions about this and Plantronics has finally done it. People ask us why they can’t listen to music from their W700 series wireless headsetRead more

Steam music with W700
Stream music from W700 series office headset

Now Listen to Music on W700 Wireless Headset

Steam music with W700

We get a lot of questions about this and Plantronics has finally done it. People ask us why they can’t listen to music from their W700 series wireless headsetRead more

On/off Switch Obsoletes Current Battery

In addendum to our 7/31/15 battery blog below, Plantronics will be discontinuing the current battery (PL-84598-01) for Savi wireless headsets. The replacement (PL-204755-01) has an on/off switch. BTP originally thoughtRead more

new Plantronics battery

On/off Switch Obsoletes Current Battery

new Plantronics battery

In addendum to our 7/31/15 battery blog below, Plantronics will be discontinuing the current battery (PL-84598-01) for Savi wireless headsets. The replacement (PL-204755-01) has an on/off switch. BTP originally thoughtRead more

New Savi Battery has on/off Switch

Plantronics made a surprise announcement to distributors today that we are happy to share. For no additional cost, the portable work-anywhere W440 wireless headsetfor softphones will soon come withRead more

New Savi Battery has on/off Switch

Plantronics made a surprise announcement to distributors today that we are happy to share. For no additional cost, the portable work-anywhere W440 wireless headsetfor softphones will soon come withRead more

Now with 3.5mm connection

Model C315/325 USB Headsets Refreshed

The refreshed versions of Blackwire C315 and C325 are shipping! Essentially it’s a running change without a price increase. The main difference is the addition of a 3.5mm connection. The Plantronics upgradeRead more

3.5mm headset
Now with 3.5mm connection

Model C315/325 USB Headsets Refreshed

3.5mm headset

The refreshed versions of Blackwire C315 and C325 are shipping! Essentially it’s a running change without a price increase. The main difference is the addition of a 3.5mm connection. The Plantronics upgradeRead more

New Voyager Focus UC wireless headset

B825 Wireless Headset – the New Cone of Silence

Office designers have been creating beautiful wide open work environments over the last few years and the trend has caught on. Open plan spaces are designed to promote teamRead more

New Voyager Focus UC wireless headset

B825 Wireless Headset – the New Cone of Silence

Office designers have been creating beautiful wide open work environments over the last few years and the trend has caught on. Open plan spaces are designed to promote teamRead more

New Versions of Blackwire 315 & 325 Headsets have 3.5mm Connection

Plantronics chose June 8 at Cisco Live 2015 to announce their updated versions of entry-level Blackwire C315 and C325 corded USB headsets. The two new versions will come with bothRead more

New Blackwire C315 & C325

New Versions of Blackwire 315 & 325 Headsets have 3.5mm Connection

New Blackwire C315 & C325

Plantronics chose June 8 at Cisco Live 2015 to announce their updated versions of entry-level Blackwire C315 and C325 corded USB headsets. The two new versions will come with bothRead more

Plantronics Unveils New Wireless UC Headset

New Wireless Stereo UC Headset Unveiled

Plantronics announced a new wireless stereo headset to meet the growing need for better worker focus in open work environments. Voyager Focus UC was officially unveiled on June 8Read more

Plantronics Unveils New Wireless UC Headset

New Wireless Stereo UC Headset Unveiled

Plantronics announced a new wireless stereo headset to meet the growing need for better worker focus in open work environments. Voyager Focus UC was officially unveiled on June 8Read more

Busylight Stops Interruptions for Lync and Skype for Business

There seems to be new etiquette emerging around voice conversations at work, and this is being driven by open work environments without cubicle walls. Now you can see everyone, so communicationRead more

Busylight Stops Interruptions for Lync and Skype for Business

There seems to be new etiquette emerging around voice conversations at work, and this is being driven by open work environments without cubicle walls. Now you can see everyone, so communicationRead more

Moving Savi W700 Series Headsets in 3 Easy Steps

Is your workplace a constant game of musical chairs?

Is your organization growing and moving people to different workstations? Or maybe you are getting ready to implement UC across the enterprise – either way, here is some helpfulRead more

Moving Savi W700 Series Headsets in 3 Easy Steps

Is your workplace a constant game of musical chairs?

Is your organization growing and moving people to different workstations? Or maybe you are getting ready to implement UC across the enterprise – either way, here is some helpfulRead more

Plantronics DA80 Audio Processor for Corded Contact Center Headsets

NEW DA80 Audio Processor for Plantronics Corded Headsets = Smarter Customer Interactions

It has been several years since an upgraded USB headset adapter for corded headsets has been released by Plantronics. DA45 and DA40 have been the high runners and haveRead more

Plantronics DA80 USB Audio Processor
Plantronics DA80 Audio Processor for Corded Contact Center Headsets

NEW DA80 Audio Processor for Plantronics Corded Headsets = Smarter Customer Interactions

Plantronics DA80 USB Audio Processor

It has been several years since an upgraded USB headset adapter for corded headsets has been released by Plantronics. DA45 and DA40 have been the high runners and haveRead more

Plantronics Blackwire 725 Combats Workplace Noise Pollution

Open concept workplace layouts may lower the barriers for cooperation and teamwork, but with fewer walls you also get more noise and more interruptions. For office workers who spendRead more

Plantronics Blackwire 725, available at btpi.com

Plantronics Blackwire 725 Combats Workplace Noise Pollution

Plantronics Blackwire 725, available at btpi.com

Open concept workplace layouts may lower the barriers for cooperation and teamwork, but with fewer walls you also get more noise and more interruptions. For office workers who spendRead more

4 New UC Audio Devices Introduced by Plantronics

New Intriguing UC Audio Devices Hit the Market Today

The world of Unified Communications (UC) has evolved and traditional office telephones are now just one way to have live conversations. UC allows us to communicate in the office,Read more

Plantronics B255 Bluetooth
4 New UC Audio Devices Introduced by Plantronics

New Intriguing UC Audio Devices Hit the Market Today

Plantronics B255 Bluetooth

The world of Unified Communications (UC) has evolved and traditional office telephones are now just one way to have live conversations. UC allows us to communicate in the office,Read more

Lync Becoming Skype for Business

Alan D. Percy, Senior Director of marketing at AudioCodes, recently wrote about the upcoming brand change of Microsoft’s Lync communication service to “Skype for Business,” which acknowledges the broadRead more

Customer service agent with caption: I Skype therefore I am

Lync Becoming Skype for Business

Customer service agent with caption: I Skype therefore I am

Alan D. Percy, Senior Director of marketing at AudioCodes, recently wrote about the upcoming brand change of Microsoft’s Lync communication service to “Skype for Business,” which acknowledges the broadRead more

Obvious differences between EncorePro and SupraPlus

BTP Explains Main Differences in new EncorePro vs. SupraPlus Headsets

Both EncorePro and SupraPlus are in Production We’d like to reiterate both EncorePro and SupraPlus are current Plantronics products. EncorePro is not replacing SupraPlus. If your organization has standardizedRead more

HW520 on contact center agent
Obvious differences between EncorePro and SupraPlus

BTP Explains Main Differences in new EncorePro vs. SupraPlus Headsets

HW520 on contact center agent

Both EncorePro and SupraPlus are in Production We’d like to reiterate both EncorePro and SupraPlus are current Plantronics products. EncorePro is not replacing SupraPlus. If your organization has standardizedRead more

IAUG December 11, 2014 NW Chapter Meeting

Attend IAUG Pacific NW Chapter Meeting Dec 11

Sponsored by BTP and Plantronics.  BTP is honored to join our Northwest Avaya customers and colleagues as co-sponsor of the December meeting in Tacoma. Registration is now open forRead more

IAUG NW Chapter
IAUG December 11, 2014 NW Chapter Meeting

Attend IAUG Pacific NW Chapter Meeting Dec 11

IAUG NW Chapter

Sponsored by BTP and Plantronics.  BTP is honored to join our Northwest Avaya customers and colleagues as co-sponsor of the December meeting in Tacoma. Registration is now open forRead more