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BTP Testimonials

“We appreciate your great customer service.”

Kathy D., Bellevue, WA
Business Services

“A big thank you for the excellent customer service I always get from everyone at BTP.”

Julie E., Portland, OR
Transportation

“You know sometimes we get so caught up in our own responsibilities we forget to remember and thank those that lighten our load. So here goes: I have been doing Telecommunications since 1991. Your organization came to our attention the following year and since then we have always received nothing but the best in Customer Care from BTP. You and your team have always been helpful, suggestive, positive and honest with not only Telecommunications, but our staff as well. The responses have been nothing but patient and courteous. This is the key factor that has allowed us to maintain the relationship we have (aside from the big feature that you are local). I, again, would like to thank you – all – for always being there when we need you. You have provided excellent products and information that has allowed our staff to continue serving our citizens. Thanks guys and have a great weekend!!”

Gwendolyn C., Olympia, WA
Government

“You are were so good to me today, thank you. You made my life better. So many things are challenging with the systems and such and it’s so very hard to find a real human being, let alone one who is knowledgeable and actually wants to help you.

I’ve always had positive experiences with BTPI and this experience was exceptional. Thank you to all!”

T Anne S., Bellevue, WA
Communications

“Thank you very much for all the assistance and support BTP has given me. I will not hesitate to recommend your products to any departments.”

Kim R., Anchorage, AK
Education

“A big hats off to Marlana, she is amazing! She’s always helpful. You guys give great customer service.”

Carrie S., Yakima, WA
Government

“Thank you, I really appreciate your help. You ladies are always very helpful when we call and are always informed. You know just what to do!”

Nancy C., Issaquah, WA
Education

“FYI, I spent quite some time on the phone yesterday afternoon with a BTP rep. He is really great with his customer service! I had several issues and thought I’d never get it straightened out, but with his patience and research we were able to figure out what was going on. He was courteous, kind and extremely helpful! Being in a helpdesk makes me appreciate great customer service. Now that I think of it, everyone I have contacted at BTPI has been wonderful. You have a great team! THANK YOU!”

Laura M., Seattle, WA
Transportation

“Thanks so much for all you have done for us. We are thrilled to have a “person” instead of a company for our headset needs. The headset “bother” is no longer a big deal with all of your insight.”

Monique H., Vancouver, WA
Education

“Thank you for all your generosity and excellent service you have provided us! I always get a lot of compliments about how quickly you fill orders.”

Sally S., Portland, OR
Government

“You guys have been fantastic to work with all along. It is such a nice change to work with a company that can deal with you on a professional level and still have fun. Politics get so old nowadays…”

Aaron F., Wichita, KS
Communications

“Your company was very friendly and super fast!”

Paula M., Bellevue, WA
Utility

“SOLD!!!!!!!   I got the test set on Monday and just now tried it and it worked like a charm the first time around!!!!!!!  I am VERRRRRRRRY HAPPY! “

Doug J., Portland, OR
Business Services

“Hi Jennifer.  First off… thank you and Marlana so much for all of your assistance each and every day. You two are marvelous!”

David H., Tumwater, WA
Government

“You are totally awesome. I so appreciate all your help.”

“Gotta say your service attitude response is impeccable, stellar.
Wanna come in and give my employees a lesson?”

Robb B., Redmond, WA
Insurance

“Things are going good, and we continue to appreciate your support!”

Nathan B., Redmond, WA
Utility

“All of you folks up there go above and beyond any of my expectations.”

Joe S., Olympia, WA
Government

Thanks Marilyn, your group is always helpful and prompt!”

Dianne H., Vancouver, WA
Public Utilities

“Thank you for your persistence and, as always, for your great customer service.”

Debbie G., Seattle, WA
Government

“Thanks for being so easy to work with!”

Stacey A., Olympia, WA
Government

“I would like to take just a moment to commend BTPI for the exceptional quality of service provided me. Time was taken to answer the many questions I have had on types of products that I was interested in. They patiently explained why I would be better served choosing one device over another. Throughout the many calls I have made, they always displayed a professional and personal attitude which made me feel confident in BTPI’s products and service and will make me a loyal customer in the future. I will have no qualms in recommending BTPI to people I know because of this. Kudos and more Kudos!”

Dave H., Tumwater, WA
Government

“Thanks Jennifer.  I really appreciate your checking this out before shipping.  I love your company!”

Debra C., Portland, OR
Business Services

“You all are great to work with – thank you again!”

Donna P., Seattle, WA
Government

“We always enjoy talking to you, you are very helpful.”

Nancy C., Issaquah, WA
Education

“Thank you  for the exceptional customer service!”

Alison Y., Seattle, WA
Government

“Just a note to let you know that both orders just came in the door by UPS. Man are you guys efficient… Thank you for your quick turn around on my orders!”

Arthur S., Salem, OR
Communications

“You guys are the best, I referred all of my customers to BTPI.”

Grant S., Olympia, WA
Government

“Thank you so much for getting this info to me. I really appreciate it and I really appreciate your efforts to help resolve all our problems. It’s one of the chief reasons we continue to come back to your company and to you for our headsets.”

Chris P., Moses Lake, WA
Government

“Yvonne is truly exceptional, which is why I quickly remembered her when she called today to see if we needed any assistance with our Plantronics, or are interested in new equipment. She is a real gem!”

Nancy P., Bellingham, WA
Education

“Jennifer, thanks for checking back on this. I just heard back from Kara and the PO for the headsets is in her stack to process. I am so glad she found you guys last year. We were having a tough time with our IP phone system vendor getting the right headsets. Add to that the person who originated the quote no longer worked for them, and the person Kara was working with didn’t want to honor the quote. Their loss. Thanks for working with us on this. It makes life easier on our end.”

Kevin W., Fort Wayne, IN
Public Service

“I have to say… I am impressed with this company… I just received my new headset… I would never have thought I would have gotten it overnight. Thanks!”

Teresa R., Olympia, WA
Government

“My service experience with BTP exceeded my expectations. What a great vendor to work with.”

Gary D., Spokane, WA
Healthcare

“I referred one of our employees to your hotline for assistance with her headset and she was very pleased with the customer service! As usual you guys rock!”

Jeanne F., Portland, OR
Insurance

“I referred one of our employees to your hotline for assistance with her headset and she was very pleased with the customer service! As usual you guys rock!”

Christa C., Olympia, WA
Government

“I was impressed with your operation there. Fast and knowledgeable. I ordered Thursday and had my charger on Friday – and that was by mail, the slowest service we have. Thank you.”

Bob K., Centralia, WA
Business Services

“I have so enjoyed working with you and I wish you all the best, both personally and professionally. BTP is a great company and has so much going for it. You’ve offered quality products, fair prices, and truly outstanding customer service. Thank you! Be assured that I will tout your company (and your company phone number) every chance I get.”

Lisa E., Renton, WA
Transportation

“Thank you so much for your help. Your company has always been great to deal with. Thanks again!”

Judy F., Spokane, WA
Retail

“Thanks for checking in. Great Customer Service.  I did get all my questions answered.”

Sherri O., Auburn, WA
Healthcare

“I want to let all of you at Business Telecom Products know that your customer support and high level of service is very much appreciated.”

Joe S., Olympia, WA
Government

“Thanks again. BTPI is tops. The order has been received in good condition… Your responsiveness has been unsurpassed by any of the vendors I deal with.”

Tony P., Bremerton, WA
Finance

“Thank you, Jennifer.  I appreciate how helpful all of you are!”

Janece F., Newport, OR
Healthcare

“I’m the headset guy for our department and whenever anyone has a headset problem, I just tell them to call you. You guys are great! I knew you could help me with this.”

Paul R., Seattle, WA
Insurance

“Huge kudos, It’s a real pleasure to call you as I know you have great Customer Service and you always have a smile on your face that I can hear. This is a BIG deal to me and my teams!!”

Katy B., Bellevue, WA
Industrial

“Thanks so much for your assistance in this, Diana. Your patience and expertise were valuable. It can be difficult to find assistance late in the day, much less kind assistance.”

Gwen C., Olympia, WA
Government

“You guys are always so awesome to deal with. Every time I call in you guys are great. I’m going to keep this headset helpline handy.”

Chris W. Wenatchee, WA
Governmment

“You are the Bomb! Thanks so much for your support.”

Dave H., Tumwater, WA
Government

“Everyone at BTP is always so congenial. I really appreciate you guys and you are the best! You know my name when I call and I am not a web person and I just love calling and you guys always pick me up! You’re just doing a great job.”

Jeannie M., Portland, OR
Business Services

“The instructions you sent were flawless and easy to setup. Thank you, thank you for making my job so much easier. BTW, you have a great team including yourself. Every time I call everyone has been fantastic and very personable.”

Miguel L., Tampa, FL
Communications

“I deal with countless vendors for the 21 engineering and design groups I support; your company’s customer service remains unsurpassed, which is a compliment I give out sparingly. It is well deserved to you though. Your help is greatly appreciated.”

Reese S., Everett, WA
Manufacturing

“We are very appreciative of the quality of service and commitment that everyone at BTPI has been able to provide. We no longer receive any headset complaints from customers, and this undoubtedly positively affects the level of satisfaction that all of us enjoy with the new phone system. I’m glad that we have been able to establish this mutually beneficial relationship, and we look forward to working with BTPI in the future.”

Clayton D., Portland, OR
Government

“Such quick fantastic service! A pleasure to work with. Thanks!”

Beverly P., Olympia, WA
Government

“You are one of my most favorite vendors because you make things so easy for me!”

Chris D., Bartlett, TN
System Integrator

“Thanks so much… and always good to see and visit with you!! We are so fortunate that you are there for us!!”

Karen R., Auburn, WA
Transportation

“I am impressed with your team.”

Randall M., Portland, OR
Finance

“It was fantastic doing business with you, I would gladly consider so again in the future. Thanks again!”

Zachary D., Bellingham, WA
Communications

“It’s always a pleasure to work with you. Your company – the interaction with your employees speaks very well of your company. You hire very good employees.”

Michelle J., Seattle, WA
Healthcare

“I want to thank you personally for your time and consideration in replacing my broken handset lifter. Thank you for your help. I am amazed at the timeliness of the replacement.”

Ila O., Olympia, WA
Government

“I’m so grateful that we have you and your company who has our agency’s back.”

Rose D., Seattle, WA
Government

“Kudos to your shipping department. Our orders get here so fast, it’s awesome!”

Barry T., Spokane, WA
Finance

“You have a great company. You helped us with some headset issues early on in our project. When recommending headsets I’m going to start including links to your offerings (provided their prices are competitive which, from looking at their website today, they are). The nice thing about your company is that you have great customer service. The user can call you and get help with installation and adjustments. You sell the products we need and you’re in Washington!”

Greg M., Seattle, WA
Education

“I appreciate you!!”

Christopher G., Charleston, SC
Communications

“Everything is going great. I don’t know if you know about Mineare’s disease but that is what I have that has affected my hearing. It can fluctuate from day to day and this week has been terrible so having this has really saved me. Thank you and your team for coming up with this.”

Tracey L., Olympia, WA
Healthcare

“Thank you very much for your attention. It’s a pleasure working with and being a client of your company. Excellent quality standards in customer service you have there. It’s hard to find people like you that go the extra mile to take care of the client.”

Luis V., San Diego, CA
Technology

“FYI, I spent quite some time on the phone yesterday afternoon with a BTP rep. He is really great with his customer service! I had several issues and thought I’d never get it straightened out, but with his patience and research we were able to figure out what was going on. He was courteous, kind and extremely helpful! Being in a helpdesk makes me appreciate great customer service. Now that I think of it, everyone I have contacted at BTPI has been wonderful. You have a great team! THANK YOU!”

Laura M., Seattle, WA
Insurance

“Everyone at BTP has always been very good at helping. You’re #1 in customer service as far as I’m concerned.”

Laird C., Seattle, WA
Government

“I appreciate your great customer service and everyone is always so pleasant and helpful.”

Susan S., Spokane, WA
Government

“It is such a pleasure to deal with BTP. Anyone I’ve ever worked with there goes above and beyond the call of duty to make sure our needs are met and you are no exception. Thanks again!”

Stacie O., Charlotte, NC
Legal

“You are the coolest vendor I have ever worked with!”

Brian M., Hoover, AL
Technology

“This company provides the utmost in customer service. All the folks I have worked with at BTP are very knowledgeable and extremely helpful… I really don’t think you will get this same level of service and knowledge from a office supply store. BTP really is a great company to work with.”

Dwight B., Helena, MT
Government

“A few years ago I was given handouts from BTP on a Headset Help Line. They have helped me several times over the past few years. All of a sudden this morning my headset went dead so I called and Marilyn helped walk me through checking on everything. The headset just needed a re-set. they are so super and helpful. I’m glad we’re getting our headsets from them.”

Beverly P., Olympia, WA
Government

“Thank you for the Christmas card & beautiful calendar!!  What a treat!

I’m so thankful for your awesome customer service and speedy turnaround on our headset orders.”

Brooke B., Bellevue, WA
Communications

“Sometimes you call an 800 number and get a disinterested person. Not you guys – we appreciate it! Everyone is friendly and helpful – and if they don’t know the answer they’ll find someone who does.”

Julie S., Fargo, ND
Finance

“Thank you for doing this (suggesting a more affordable shipping option for a $4.95 accessory) –  The only reason I accepted is because it is small enough to fit in my mailbox.  Whenever it is too large I always use UPS or FedEx because I never have the time to go to the post office and I also have a concierge where I live that receives UPS and Fedex, but not post office mail.  This level of customer service is almost unheard of online and I appreciate it.  I will be certain to recommend your services to all my friends and their office managers as well.”

John G., Miami Beach, FL
Business Services

BTP is one of our best vendors!

Gretchen P., Seattle, WA
Government

“I have enjoyed working with all of you. My customers comment all the time on how wonderful you are to them.”

September J., Tacoma, WA
Education

“THANK YOU to all of the staff at BTPI for another year of great service to us!   I have found that you all try to help us fix something if it can be fixed and don’t just immediately rush to sell us something new!  You are honest and you stand behind your products. And, you always give us the TLC we need when we have a set up or usage problem.  Thank you sincerely!”

Shirley B., Auburn, WA
Education

“Thanks again for the great service BTPI has provided to me over the past years, I would not hesitate to recommend you to anyone looking for a headset or other product that you provide.”

Glenn H., Olympia, WA
Government

“BTP’s products and customer service are first rate. As a busy attorney, I enjoy the freedom, clarity and ease of the Plantronics headset. Just as important, they provide friendly, personal advice and technical assistance with their products.”

Allan B., Kirkland, WA
Legal

“I could find it a bit cheaper online, but you folks are doing a heck of a job, we’ll just go with you!”

Dan A., Olympia, WA
Government

“You guys are the best, thanks so much for taking care of us.”

Johnie D., South Jordan, UT
Manufacturing

“You all have been super and in fact (in case you hadn’t guessed) are my favorite business to deal with. You are prompt in not only your delivery but in letting me know of any delays. I and all our Region 1 staff thank you.”

John H., Spokane, WA
Government

“Thank you!!! You have really saved us a bunch of money this week… and I love it!!!”

Karen R., Auburn, WA
Transportation

“You guys always do an excellent job! Thank you very much for your effort.”

Marsha S., Federal Way, WA
Transportation

“One reason we’re with you, and staying with you, is your absolute excellence in providing us help and assistance. Headset Patrol (as I call it) is one of the parts of my job that used to give me headaches, but you’ve reduced that to zero, and I’m very thankful for that!!!!”

Jim L., Portland, OR
Finance

“We highly appreciate the assistance BTP gives our customers. It’s what sets them aside from the rest!”

Christa C., Olympia, WA
Government

“Just to let you know, I LOVE my headset!  Hooking it to my cell phone has been a HUGE benefit.  Thanks for your help, explanations, recommendations & most of all – your patience.  Loving it – it’s on my ear now.”

Bill S., Seattle, WA
Fashion

“Don’t know about you guys there in Carnation but most people never get enough praise so thought I best send this short note to again sing all your praises. Yet again you all were courteous, responsive and professional throughout the entire order process. It is that service that garners our business, and now, you have again topped yourself with the thoughtful touch of the candy (not that I need it but it was a sweet thought). As always a big thank you to all. For west-siders you are OK. Why I’ll even forgive you for any Husky fans that may hang out at your place of business.”

John H., Spokane, WA
Government

“The few times I’ve called here it was just amazing. Everyone here is great… Nobody has ever given me such precise instructions before like that, and it made my CS50 work again!”

Barbro F., Tacoma, WA
Technology

“Thanks so much for your help and for this great product (MDABDL).  It is going to make my work phone calls so much easier.”

Leah H., Texas
Education

“Have I told you lately that you Totally Rock!”

Richard H., Bellevue, WA
Communications

“BTP was able to help me and my headset is working again! They were extremely professional and kind – and the instructions I was given were clear enough that even I could follow them. Thanks…”

Lisa M., Shoreline, WA
System Integrator

“I’ve really enjoyed the experiences that I’ve had with you and your team.”

Navy S., Seattle, WA
Communications

“I also wanted to say thanks to you and your staff. I love the communication and prompt service we receive from your staff. That’s what makes me love your company so much and stay loyal. Doing business with you makes it so much easier to do my job and relieves one more stress of something I have to troubleshoot. So I just want to say how appreciative I am even though I don’t get a chance to say it often.”

Christa C., Olympia, WA
Government

“Thank you for your quick response to my orders. My company is very pleased with your level of service.”

Robin A., Vancouver, WA
Healthcare

“I want to Thank You once again for your help and kindness.  Usually when I pay MORE for something, I’m kind of upset, but the expert way you handled it, didn’t leave me with that feeling at all !!!  Hope the company knows how good their representatives are!”

Steve R., Eaton, OH
Insurance

“Thank you so much for sticking with me through everything. You have been fantastic…Your customer service has been wonderful.”

Becky C., Orem, UT
Technology

“I received my power cord today.  I want to say, I wish I could remember her name but I cannot, she provided me with the BEST Customer Service I have received in a long time. Very helpful and pleasant.

I also would like to say that when I opened the box, that I was so very happy to have so fast, that I was even happier to discover some chocolate in the box. She made my day..”

Charity S., Lakewood WA
Moving and Storage

“BTP is the most wonderful people to work with… everyone is always so nice and willing to answer all of my questions… you guys are the best company to work with.”

Jessica M., Portland, OR
Insurance

“Thank you!!! That’s one reason I love doing business with BTPI. You always take care of us!”

Jim L., Portland, OR
Finance

“Thank you, thank you… we needed two new headsets and there were none to be found! Thanks to you, you found them! The new headsets arrived today as promised. I really appreciate your prompt and professional service.”

Wendy K., Seattle, WA
Government

“Your staff is super. Every one of ’em. They’re helpful, courteous, just nice to talk with. I feel that way about your entire organization.”

Jerry G., Anchorage, AK
Retail

“I really enjoy working with you. You are very knowledgeable and great to work with. I rely on BTP a lot to answer questions. “

Will M., Seattle, WA
Government

“Thanks for all your help!!!  You guys are the best!!!!”

Sue F., Olympia, WA
Financial

“Thank you for your consistent “top notch” customer service every time I call, your patience and your quick fulfillment of orders!”

Jeffrey M., Portland, OR
Finance

“If all my vendors were even half as good as you folks, my life would be MUCH easier!”

Bob H., Olympia, WA
Government

“Your customer service is outstanding! I never feel like I’m an imposition to them.”

Michele C., Salt Lake City, UT
Communications

“You would expect a telephone equipment company to have good people but your people are so much better than most others. Cheerful, professional… it really stands out… You can get the product from other places, but it’s about relationships – that’s what makes the difference.”

Glenn H., Olympia, WA
Government

“Jennifer, Thank you so much for your assistance today.  I was not expecting that.  Thank you so much for asking questions and helping me troubleshoot the situation with my headset.  You went above and beyond expectation and I greatly appreciate it!!!”

Julie B., Denver, CO
Hospitality

“I’ll be honest, your company has been one of the best I’ve worked with in ages—thank you so much for restoring my faith that customer service still exists in America.”

Pam C., Seattle
WAHealthcare

“Thank you to everyone there who takes our troubleshooting calls. I appreciate it!”

Rich K., Silverdale, WA
Education

“Like I said before, you are awesome!! Thanks!”

Alan J., Bellevue, WA
Communications

“I love you guys. You are always so helpful.”

September J., Tacoma, WA
Education

“You guys are the best. You are the answer people. You and your staff are great. We certainly appreciate your support and service. Thank you.”

Billie B., Denver, CO
Communications

“Thank youuu sooo much… You are such a pleasure to do business with and so efficient too!”

Lori D., Tacoma, WA
Transportation

“Ah, you are so kind.  We both really enjoy having your team working with us – you guys have made the headset nightmares we used to have go completely away – and there wasn’t any medication involved!”

Jeff B., Snohomish, WA
Utility

“I have been doing business with BTP for 20 years now and have never regretted this working relationship.  BTP provides the best customer service and provides excellent training and trouble-shooting with headsets (even on the ones that may not be purchased through their business.)”

Linda H., Olympia, WA
Government

“Thank you for your excellent phone manner – and everyone else is marvelous. All of you enjoy what you’re doing, and it shows!”

Emilie N., Seattle, WA
Finance

“YOU ALL ROOOOOOOOCK!”

Christopher G., Charleston, SC
Communications

“I thank you all for your continuing support. Even when the manufacturer falls down, you folks take care of me and I am grateful for your efforts.”

Bob H., Olympia, WA
Government

“Your customer service people are great! They’re fabulous.”

Donna P., Seattle, WA
Government

“As always, thank you for your consistent and awesome Customer Service you provide to us! We appreciate you!”

Beverly A., Tampa, FL
Communications

“We appreciate the dedication they (BTP staff) show when providing that excellent level of service we have come to know and expect from BTP.”

Gwendolyn C., Olympia, WA
Government

I have always appreciated your services and products and am very happy to share BTP with anyone I know who can benefit.

Gretchen P., Seattle, WA
Finance

“I enjoy your email updates but most importantly I really appreciate your kind staff. Everyone has been so kind, helpful, prompt and professional. Whatever you and management are doing it is working. Your staff seem very happy with the work they do.”

Susan S., Spokane, WA
Government

“It was a pleasure dealing with you on this transaction. You were extremely patient, informative and helpful and were certainly a major factor in my decision to purchase.”

Dennis F., Philadelphia, PA
Legal

“We really appreciate Marlana; she is extremely knowledgeable, helpful and a pleasure to work with.”

Gretchen P., Seattle, WA
Government

“I want to send a quick note of commendation for Marlana…She was extremely friendly and helpful, and showed genuine concern when I told her I had a hearing impairment, and showed only graciousness the times I had to ask her to repeat herself. Best of all, she knew exactly which products worked with my phone, knew which products worked best with my type of hearing aid, etc. She quickly showed me options on the web site. I was completely confident that I was getting the right recommendation. And, she was delightful and personable throughout.”

Doug D., Bellevue, WA
Technology

“You guys are fantastic to work with.”

Evan G., Seattle, WA
Finance

“Marlana is always so helpful and knowledgeable!”

Dianne B., Albuquerque, NM
Communications

“Of course, I am delighted that the cost wil be less. This will be great for our budget. Wow! What great customer service you provide! Thanks again for taking time to email me this information.”

Sundae D., Bremerton, WA
Government

“Thank you Marilyn for all your guys wonderful support.”

Marlene R., Snoqualmie, WA
Communications

“Thanks Marlana! You’re the bee’s knees…  🙂 “

Alexis S., Seattle, WA
Government

“You all have the best customer service, bar none!!!”

Cathy M., Seattle, WA
Education

“Thank you!  You guys are great!”

Jamie P., Seattle, WA
Healthcare

“Thank you also for keeping our best interest in mind and offering up the information, support and alternatives to resolve our issues so quickly. It is great to see such high caliber customer service is still alive and well…”

David V., Seattle, WA
Healthcare

“Marlana, Thanks for the excellent customer service.”

Cheryl S., Columbus, OH
Insurance

“Just a quick note to thank you for your outstanding service. I’ve been searching a lot for a supply source for this little product with availability, reasonable price and good shipping terms and cost. Found you guys, put in the order, got the shipment, and I’m very satisfied. The turnaround was awesome. Keep up the good work. I’ll certainly be back with other telecom needs, and will refer your business to others. Thanks again.”

Dan C., Portland, OR
Education

“Eric: I appreciate all your hard work and the excellent job of troubleshooting.”

Gretchen P., Seattle, WA
King County

“Big thank you to you and all the staff on continued outstanding service.”

John H., Spokane, WA
Government

“Thanks Jennifer, I appreciate you working with me on this and am impressed with your extremely fast response. Any products that I need of this type and possibly  others I will definitely be ordering them from you and your company. Thanks for your hard work.”

Robert P., San Antonio, TX
Utility

“Thank you, your group is the best. Number 1 in my book.”

Virginia C., Corvallis, OR
Business Services

“I just wanted to tell you that I have had a wonderful experience with your company. I called yesterday looking for a part and they were so helpful. I received our order within one day and I was amazed at such fast service. Thank you so much for having such wonderful customer service and it is a pleasure doing business with your company.”

Lori S., Battle Ground, WA
Healthcare

“BTP is great to work with and everyone is really nice.”

Carol R., Phoenix, AZ
Transportation

“BTP is a great partnership and I am sure this will make things much easier here in Birmingham.”

Omar L., Birmingham, AL
Communications

“Thank you for your support as always, and thank your staff for all they do for us.”

Jerry G., Anchorage, AK
Retail

“BTP is my vendor for all headset related equipment, you guys are always on top of things for us.”

Cathy K., Seattle, WA
Insurance

“Thanks for the follow up, your company’s customer service is excellent.”

Molly C., Seattle, WA
Government

“Marlana is such a wonderful person to work with…she’s on my Christmas Letter mailing list…!!!”

Bob F., Seattle, WA
Government

“Sure appreciate all of the help you and your staff have given us. It is a real pleasure to work with a group that understands our needs and is willing to help us with products that are often new to us.”

Ed L., Olympia, WA
Government

You’re WONDERFUL to work with and the service & delivery is always so quick! THANK YOU!”

Brooke B., Bellevue, WA
Communications

“Keep up the excellent customer service!”

Edith C., Mountlake Terrace, WA
Healthcare

“Your staff is absolutely phenomenal. They know who I am when I call. I love talking to them.”

Steve P., Olympia, WA
Government

“As always it is a sincere pleasure to work with your company and I look forward to many more years together.”

September J., Tacoma, WA
Education

“Marilyn, thank you very much for your time and consideration of my phone problem. You provided excellent customer service and I really appreciated your friendliness!”

Gilbert G., Spokane, WA
Government

“It was so nice to call you back and it not be a call center in India, and to be able to get back to the same person. Plus your prices are better than big box stores. Plus you are local and I like dealing with someone local. Therefore, I am sending an email out to co-workers to go thru BTP. I’m going to include corporate office to see if I can get you in there!”

Kevin H., Silverdale, WA
Finance

“Wow! Thanks for the quick response – there should be more companies like yours with great service!”

Paul H., New Ulm, MN
Manufacturing

“I got the headsets and opened the box this morning and found the Easter candy. It was a little thing, but I know a lot goes into something like that. Someone has to decide to put something extra in the shipping box. Someone has to choose the selection and buy the candy. Someone packaged it and someone put the candy in the box. Like I mentioned, some people might see that as a little thing, but it brought a smile to my face. I see you and BTPI always go the extra mile, whether it’s keeping customers informed of a shipment or putting a little surprise in the shipping box. I just wanted to let you know that doesn’t go unnoticed. Thanks again.”

Jeffrey B., Tampa, FL
Communications

“You guys are so great, I just call and I usually get it the next day.”

Paula O., Seattle, WA
Healthcare

“Thank you for all your help with the changes as well as for all the great support you’ve been providing for us. I truly appreciate the effort and communication that you have put forth to ensure we’re taken care of. Thanks again and have a great week!”

Joseph A., Tallahassee, FL
Electronics

“I just needed to let you know that over the last couple of days, Marlana has been a great help to me in setting up my phone and helping me to know what to do. I appreciate her help and hope you do also. Great Customer Service.”

David P., Eugene, OR
Transportation

“Thanks again for the high degree of customer service. It’s very much appreciated.”

Rob W., Seattle, WA
Non Profit

“Awesome, Marilyn, exemplary service from BTPI, as usual! (I mean that, and if you ever need a reference for a prospective customer, please think of me!)”

Glenn H., Olympia, WA
Government

“Thank you so much. You can’t beat BTP for Customer Service, you have some good people starting with their boss!!”

Dianne H., Vancouver, WA
Utility

“Thanks again, BTPI is tops… Your responsiveness has been unsurpassed by any of the vendors I deal with.”

Tony P., Bremerton, WA
Finance

“Jennifer, thanks again very much for both your prompt initial service, and for the very nice follow through with it at this point. Customer Service is such a significant aspect for the success of most entities these days, and you are certainly providing that in a very superior fashion.”

Marc D., Bellevue, WA
Healthcare

“Holy cow!!!! You and your company are truly great. I am going to save your company info for when we need Plantronics stuff, hands down. Is there anywhere I can do a 100 star review online? Any supervisor of yours to whom I can sing your praises??? Thank you a thousand times.”

Jennifer G., Redwood Falls, MN
Legal

“BTP is wonderful to work with! Always seem to know what I need to know before I speak.”

David M.,Portland, OR
Financial

“You are my hero. Have a great weekend and I will get that desk phone info for you on Monday. You guys are amazing! Thank you, Thank you, Thank you!”

Suzanne L., Bellevue, WA
Communications

“Marlana – FYI – you have been one of  the most pleasant people I have talked to for a long time – thanks for the info!!!!!!!!!!!”

Lynn C., Spokane, WA
Manufacturing

“It always gives me a “warm and fuzzy” feeling to work with such a great group of people!”

Angie S., Bellevue, WA
Communications

“Marlana was great to work with and very nice. You guys are doing a great job.”

Stephen M., Olympia, WA
Healthcare

“Your staff was great with getting our 2 wireless headsets set up.”

Jackie S., Olympia, WA
Government

“My headset problem was resolved in such a short period of time, I just wanted to let you know how impressed I was by Diana’s knowledge and her professional service. She is truly an asset to BTPI!”

Debbie F., Coeur d'Alene
Finance

“I know I’m  just the “little guy” but I have always received exceptional service and will definitely come to you when I need a new battery, headset, etc… I’m very impressed with your excellent support!!! “

Doug D., Nashua, NH
Finance

“Working with you and your team has been the best of experiences. Your customer service is excellent. All of our orders were correctly filled and prompt. If an order couldn’t be immediately filled, I was alerted right away. I wish all companies operated the same way as BTPI! You are the BEST.”

Susan L., Federal Way, WA
Transportation

“It’s been a joy working with you and all your great team over the years.”

Crystelle J., Renton, WA
Transportation

“This is why you are a premier vendor. We do appreciate the high quality of support you provide and frequently refer customers to you for help and consultation service. It is a huge relief to have a great headset vendor with the depth of knowledge and superb customer service that BTP offers.”

Gretchen P., Seattle, WA
Government

“You give such great customer service, you should teach it.”

Vicky T., Yakima, WA
Government

“I continue to place BTP as one of our top preferred vendors. We look forward to continuing our relationship with you.”

Christi O., Seattle, WA
Insurance

“It’s YOUR Customer Service that keeps us coming back.  Thank YOU!”

Linda H., Tumwater, WA
Government

“You are awesome! Thank you for your help with getting our headsets back online and determining which of our equipment is no longer working and still under warranty!”

Stacy A., Seattle, WA
Healthcare

“I just wanted to say how impressed I am with your service. I speak with Marlana a lot and she is so sweet and so efficient. I have never ordered from another place where it goes so smoothly. I just wanted to say thank you to her and to your company as a whole!”

Sherie D., Franklin, TN
Healthcare

“Thank you Marilyn, I appreciate your assistance so much.”

Magdalena V., Chicago, IL
Communications