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When XD Wireless Headsets are a Good Idea

When there are roughly 50 or more DECT (1.9 MHz) wireless office headsets deployed in a tight work area, there may be a point of saturation where the abilityRead more

When XD Wireless Headsets are a Good Idea

When there are roughly 50 or more DECT (1.9 MHz) wireless office headsets deployed in a tight work area, there may be a point of saturation where the abilityRead more

Use Existing Call Center Headsets for PC Training or Softphones

Breaking news for call centers migrating to softphones! Companies who thought they would have to invest in all new USB headsets can keep using their existing corded headsets. PlantronicsRead more

Use Existing Call Center Headsets for PC Training or Softphones

Breaking news for call centers migrating to softphones! Companies who thought they would have to invest in all new USB headsets can keep using their existing corded headsets. PlantronicsRead more

Voyager Legend UC & MDA200 Bundle

Plantronics combined 2 unified communications audio devices as a bundle. This is a great solution if you want a single Bluetooth wireless headset to manage your desk phone, PC, and mobile callsRead more

Voyager Legend UC & MDA200 Bundle

Plantronics combined 2 unified communications audio devices as a bundle. This is a great solution if you want a single Bluetooth wireless headset to manage your desk phone, PC, and mobile callsRead more

New Blackwire C215 & C225 with 3.5mm Connection

When simplicity and price are the top priority for today’s mobile worker, Plantronics corded Blackwire C215 and C225 with a 3.5mm connection can fit the bill. This is aRead more

Simple and easy to use C215/C225

New Blackwire C215 & C225 with 3.5mm Connection

Simple and easy to use C215/C225

When simplicity and price are the top priority for today’s mobile worker, Plantronics corded Blackwire C215 and C225 with a 3.5mm connection can fit the bill. This is aRead more

Make Your Reach Limitless!

Have a corded headset that is tying you down and limiting your reach? Try this lightweight Quick Disconnect (QD) to QD coil extension that adds up to 10’ toRead more

Length without weight

Make Your Reach Limitless!

Length without weight

Have a corded headset that is tying you down and limiting your reach? Try this lightweight Quick Disconnect (QD) to QD coil extension that adds up to 10’ toRead more

Immerse in Your Media and be Ready to Answer Calls

Plantronics has taken BackBeat PRO wireless headphones and added a Hi Fidelity USB adapter to the package for the new BackBeat PRO+. This version does not replace BackBeat PRO, but offersRead more

Immerse in Your Media and be Ready to Answer Calls

Plantronics has taken BackBeat PRO wireless headphones and added a Hi Fidelity USB adapter to the package for the new BackBeat PRO+. This version does not replace BackBeat PRO, but offersRead more

With Polycom Trade-In Rebates it’s time to say goodbye to old phones!

In the middle of replacing your old desk phones, conference phones or video conferencing?  Don’t throw them away; take advantage of Polycom trade-in rebates! Polycom is offering a wideRead more

Out with the old, in with the new!

With Polycom Trade-In Rebates it’s time to say goodbye to old phones!

Out with the old, in with the new!

In the middle of replacing your old desk phones, conference phones or video conferencing?  Don’t throw them away; take advantage of Polycom trade-in rebates! Polycom is offering a wideRead more

New Voyager 5200 UC, big brother to B235!

Are you working on the road a lot and working in open office environments? Are your customers having challenges hearing you on phone calls while on the go? PlantronicsRead more

New Plantronics 5200

New Voyager 5200 UC, big brother to B235!

New Plantronics 5200

Are you working on the road a lot and working in open office environments? Are your customers having challenges hearing you on phone calls while on the go? PlantronicsRead more

New Busylight UC Omega Helps Skype for Business Users in Open Work Areas

Many companies have rolled out Skype for Business (SfB) and are now realizing they are missing calls. Why? Because some PCs have no speakers or they are muted andRead more

New Busylight UC Omega Helps Skype for Business Users in Open Work Areas

Many companies have rolled out Skype for Business (SfB) and are now realizing they are missing calls. Why? Because some PCs have no speakers or they are muted andRead more

Plantronics End of Life Product in 2016

There are some classic “standby” headsets in this list. We had to take a double look at some. Mirage and TriStar are a couple of decades old, and customersRead more

Plantronics End of Life Product in 2016

There are some classic “standby” headsets in this list. We had to take a double look at some. Mirage and TriStar are a couple of decades old, and customersRead more

Avaya + Google + Plantronics

Voice communication powerhouses Avaya and Plantronics team up again to create a better customer service system. Avaya’s Chrome-based contact center apps with compatible Plantronics UC headsets will soon beRead more

Avaya + Google + Plantronics

Voice communication powerhouses Avaya and Plantronics team up again to create a better customer service system. Avaya’s Chrome-based contact center apps with compatible Plantronics UC headsets will soon beRead more

CS500 Series now Compatible with Softphones

A new USB cable for CS500 series wireless headsets will begin shipping in December 2015: Plantronics APU-75 (PN 202678-01) MSRP $79.95. Now managing softphone calls is possible with CS500/CS500Read more

CS500 Series now Compatible with Softphones

A new USB cable for CS500 series wireless headsets will begin shipping in December 2015: Plantronics APU-75 (PN 202678-01) MSRP $79.95. Now managing softphone calls is possible with CS500/CS500Read more

On/off Switch Obsoletes Current Battery

In addendum to our 7/31/15 battery blog below, Plantronics will be discontinuing the current battery (PL-84598-01) for Savi wireless headsets. The replacement (PL-204755-01) has an on/off switch. BTP originally thoughtRead more

new Plantronics battery

On/off Switch Obsoletes Current Battery

new Plantronics battery

In addendum to our 7/31/15 battery blog below, Plantronics will be discontinuing the current battery (PL-84598-01) for Savi wireless headsets. The replacement (PL-204755-01) has an on/off switch. BTP originally thoughtRead more

New Savi Battery has on/off Switch

Plantronics made a surprise announcement to distributors today that we are happy to share. For no additional cost, the portable work-anywhere W440 wireless headsetfor softphones will soon come withRead more

New Savi Battery has on/off Switch

Plantronics made a surprise announcement to distributors today that we are happy to share. For no additional cost, the portable work-anywhere W440 wireless headsetfor softphones will soon come withRead more

Wireless in a multi-shift environment

Wireless Headsets in a Multiple Shift Environment

Some of our customers have 24/7 call centers or two shifts that share the same desk. A question we hear often is, “How can we use wireless headsets and shareRead more

Wireless in a multi-shift environment

Wireless Headsets in a Multiple Shift Environment

Some of our customers have 24/7 call centers or two shifts that share the same desk. A question we hear often is, “How can we use wireless headsets and shareRead more

New Voyager Focus UC wireless headset

B825 Wireless Headset – the New Cone of Silence

Office designers have been creating beautiful wide open work environments over the last few years and the trend has caught on. Open plan spaces are designed to promote teamRead more

New Voyager Focus UC wireless headset

B825 Wireless Headset – the New Cone of Silence

Office designers have been creating beautiful wide open work environments over the last few years and the trend has caught on. Open plan spaces are designed to promote teamRead more

Plantronics Unveils New Wireless UC Headset

New Wireless Stereo UC Headset Unveiled

Plantronics announced a new wireless stereo headset to meet the growing need for better worker focus in open work environments. Voyager Focus UC was officially unveiled on June 8Read more

Plantronics Unveils New Wireless UC Headset

New Wireless Stereo UC Headset Unveiled

Plantronics announced a new wireless stereo headset to meet the growing need for better worker focus in open work environments. Voyager Focus UC was officially unveiled on June 8Read more

EncorePro Production Hold

Temporary Production Hold of EncorePro 500 Series

11/16/15 update: Plantronics began full production of EncorePro HW10 and HW520 again a couple of weeks ago. Please let us know if you have any questions. 4/22/15 availability update:Read more

Temporary Production Hold
EncorePro Production Hold

Temporary Production Hold of EncorePro 500 Series

Temporary Production Hold

11/16/15 update: Plantronics began full production of EncorePro HW10 and HW520 again a couple of weeks ago. Please let us know if you have any questions. 4/22/15 availability update:Read more

Plantronics DA80 Audio Processor for Corded Contact Center Headsets

NEW DA80 Audio Processor for Plantronics Corded Headsets = Smarter Customer Interactions

It has been several years since an upgraded USB headset adapter for corded headsets has been released by Plantronics. DA45 and DA40 have been the high runners and haveRead more

Plantronics DA80 USB Audio Processor
Plantronics DA80 Audio Processor for Corded Contact Center Headsets

NEW DA80 Audio Processor for Plantronics Corded Headsets = Smarter Customer Interactions

Plantronics DA80 USB Audio Processor

It has been several years since an upgraded USB headset adapter for corded headsets has been released by Plantronics. DA45 and DA40 have been the high runners and haveRead more

4 New UC Audio Devices Introduced by Plantronics

New Intriguing UC Audio Devices Hit the Market Today

The world of Unified Communications (UC) has evolved and traditional office telephones are now just one way to have live conversations. UC allows us to communicate in the office,Read more

Plantronics B255 Bluetooth
4 New UC Audio Devices Introduced by Plantronics

New Intriguing UC Audio Devices Hit the Market Today

Plantronics B255 Bluetooth

The world of Unified Communications (UC) has evolved and traditional office telephones are now just one way to have live conversations. UC allows us to communicate in the office,Read more

New Plantronics Battery For Longer Talk Time

Plantronics wireless headsets with date code L4 are shipping with a new battery that has more talk time! If you’re using any of the following models, the new batteryRead more

New extended talk time Plantronics battery

New Plantronics Battery For Longer Talk Time

New extended talk time Plantronics battery

Plantronics wireless headsets with date code L4 are shipping with a new battery that has more talk time! If you’re using any of the following models, the new batteryRead more

Obvious differences between EncorePro and SupraPlus

BTP Explains Main Differences in new EncorePro vs. SupraPlus Headsets

Both EncorePro and SupraPlus are in Production We’d like to reiterate both EncorePro and SupraPlus are current Plantronics products. EncorePro is not replacing SupraPlus. If your organization has standardizedRead more

HW520 on contact center agent
Obvious differences between EncorePro and SupraPlus

BTP Explains Main Differences in new EncorePro vs. SupraPlus Headsets

HW520 on contact center agent

Both EncorePro and SupraPlus are in Production We’d like to reiterate both EncorePro and SupraPlus are current Plantronics products. EncorePro is not replacing SupraPlus. If your organization has standardizedRead more

Newest Call Center & Office Headsets Available!

Plantronics EncorePro 500 Series headsets redefine what customer service centers and offices will be using in the future, and they’re available now at BTP. 3/13/15: Plantronics announced a temporaryRead more

Adjustable headband and soft foam ear cushions for all-day comfort

Newest Call Center & Office Headsets Available!

Adjustable headband and soft foam ear cushions for all-day comfort

Plantronics EncorePro 500 Series headsets redefine what customer service centers and offices will be using in the future, and they’re available now at BTP. 3/13/15: Plantronics announced a temporaryRead more

End of Life and Product Transitions

EOL announcements & model changes

Sponsored by BTP and Plantronics.  BTP is honored to join our Northwest Avaya customers and colleagues as co-sponsor of the December meeting in Tacoma. Registration is now open forRead more

EncorePro HW710 Monaural
End of Life and Product Transitions

EOL announcements & model changes

EncorePro HW710 Monaural

Sponsored by BTP and Plantronics.  BTP is honored to join our Northwest Avaya customers and colleagues as co-sponsor of the December meeting in Tacoma. Registration is now open forRead more

New Plantronics EncorePro Headsets Win Approval at BTP

This week BTP had a chance to see and try on pre-production models of Plantronics new EncorePro HW540 convertible and HW520 dual ear headsets. Wow! They made a veryRead more

HW510 monaural headset is suitable for enterprise and contact centers

New Plantronics EncorePro Headsets Win Approval at BTP

HW510 monaural headset is suitable for enterprise and contact centers

This week BTP had a chance to see and try on pre-production models of Plantronics new EncorePro HW540 convertible and HW520 dual ear headsets. Wow! They made a veryRead more

New Plantronics High Performance Headsets for Contact Centers

Today Plantronics introduced the new EncorePro corded headsets for office and contact centers. The new family includes all wearing styles, and fills a void in the market for a truly comfortable, non-headbandRead more

Plantronics EncorePro HW530 headset

New Plantronics High Performance Headsets for Contact Centers

Plantronics EncorePro HW530 headset

Today Plantronics introduced the new EncorePro corded headsets for office and contact centers. The new family includes all wearing styles, and fills a void in the market for a truly comfortable, non-headbandRead more