Posts in the "BTP News" Category

Eltropy: how to set up side-by-side training with USB headsets

TL;DR (recommended setup) For in-person “coach listens while agent talks” training on Eltropy Voice+, the fastest, cleanest approach is a single USB headset that exposes a built-in 3.5 mmRead more

Eltropy: how to set up side-by-side training with USB headsets

NICE CXone: how to set up side-by-side training with USB headsets

TL;DR (recommended setup) For in-person “coach listens while agent talks” training on NICE CXone, the fastest, cleanest approach is a single USB headset that exposes a built-in 3.5 mmRead more

NICE CXone: how to set up side-by-side training with USB headsets

TL;DR (recommended setup) For in-person “coach listens while agent talks” training on NICE CXone, the fastest, cleanest approach is a single USB headset that exposes a built-in 3.5 mmRead more

Genesys: how to set up side-by-side training with USB headsets

TL;DR (recommended setup) For in-person “coach listens while agent talks” training on Genesys Cloud, the fastest, cleanest approach is a single USB headset that exposes a built-in 3.5 mmRead more

Genesys: how to set up side-by-side training with USB headsets

TL;DR (recommended setup) For in-person “coach listens while agent talks” training on Genesys Cloud, the fastest, cleanest approach is a single USB headset that exposes a built-in 3.5 mmRead more

Five9: how to set up side-by-side training with USB headsets

TL;DR (recommended setup) For in-person “coach listens while agent talks” training on Five9, the fastest, cleanest approach is a single USB headset that exposes a built-in 3.5 mm trainingRead more

Five9: how to set up side-by-side training with USB headsets

Top 5 wired call center headsets – feature comparison

Choosing the right call center headset is critical in a noisy environment. Below, we compare five proven wired options for contact centers and headsets for softphones on Windows/macOS, focusingRead more

Top 5 wired call center headsets – feature comparison

2025 Contact Center Headset Buyer’s Guide: Make the Right Choice (and Why It Matters)

Best Wired Headsets for Call Center Environments Be heard — not the noise. This guide helps IT, operations, and procurement choose headsets that improve customer experience, agent comfort, andRead more

2025 Contact Center Headset Buyer’s Guide: Make the Right Choice (and Why It Matters)

Best Noise-Canceling Headsets for Contact Centers (2025 Decision Guide) The customer should hear your agent — not your floor. Prioritize uplink noise suppression. This guide is for contact-center decisionRead more

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Choosing USB headset for remote work and call centers

USB Headset Comparison: Blackwire 5220 vs Engage 40 II vs Nucleon Audio Agent for Call Centers & Remote Work Top USB Headset Comparison Summary Feature Poly Blackwire 5220 JabraRead more

Choosing USB headset for remote work and call centers

USB Headset Comparison: Blackwire 5220 vs Engage 40 II vs Nucleon Audio Agent for Call Centers & Remote Work Top USB Headset Comparison Summary Feature Poly Blackwire 5220 JabraRead more

How to replace the headset battery on Savi 8210 (7S447AA#ABA)

3. Remove the two small screws (You could use the size PH00 screwdriver that comes along with the replacement battery). 4. Once you have removed the cover, carefully detachRead more

How to replace the headset battery on Savi 8210 (7S447AA#ABA)

3. Remove the two small screws (You could use the size PH00 screwdriver that comes along with the replacement battery). 4. Once you have removed the cover, carefully detachRead more

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Best Wireless Headsets for Zoom Meetings

Chances are, you use Zoom in your day-to-day business already. Whether your company utilizes Zoom for meetings or calls, or you’re joining webinars or meetings with others, Zoom isRead more

Best Wireless Headsets for Zoom Meetings

Chances are, you use Zoom in your day-to-day business already. Whether your company utilizes Zoom for meetings or calls, or you’re joining webinars or meetings with others, Zoom isRead more

Best Choice: Yealink WH63 vs Poly Savi 8445

Looking at two similar headsets, and wondering which one might be for you? We’re here to give you the facts to help you make the best decision for yourRead more

Best Choice: Yealink WH63 vs Poly Savi 8445

Looking at two similar headsets, and wondering which one might be for you? We’re here to give you the facts to help you make the best decision for yourRead more

Introducing the New Savi 7400

The other new unit update for Fall 2023 comes in the form of the larger earpads and more comfortable wearing style of the new Savi 7400. If you’re lookingRead more

Introducing the New Savi 7400

The other new unit update for Fall 2023 comes in the form of the larger earpads and more comfortable wearing style of the new Savi 7400. If you’re lookingRead more

Is the New Poly Savi 8400 Right for You?

The release of the Poly’s updated Savi 8400 series comes with some important questions to answer: “Is this new unit for me, and how do I know??” Read onRead more

Is the New Poly Savi 8400 Right for You?

The release of the Poly’s updated Savi 8400 series comes with some important questions to answer: “Is this new unit for me, and how do I know??” Read onRead more

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Best Speakerphones for Mobility in 2023

Speakerphones are a versatile, portable solution for those who need good sound and powerful microphones wherever their work takes them. These aren’t the large bricks of old, taking upRead more

Best Speakerphones for Mobility in 2023

Speakerphones are a versatile, portable solution for those who need good sound and powerful microphones wherever their work takes them. These aren’t the large bricks of old, taking upRead more

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Best Earbuds and Bone Conducting Headsets for 2023

Hybrid work is our norm now, and having audio devices that travel well and do exactly what you need in meetings is more important than ever. Device companies recognizeRead more

Best Earbuds and Bone Conducting Headsets for 2023

Hybrid work is our norm now, and having audio devices that travel well and do exactly what you need in meetings is more important than ever. Device companies recognizeRead more

Shopping for Call Center Headsets? Here are our Best Sellers!

Are you shopping for call center headsets, but aren’t sure where to start? We’ve been providing call center headsets to customers for over 2 decades and have seen theRead more

Shopping for Call Center Headsets? Here are our Best Sellers!

Are you shopping for call center headsets, but aren’t sure where to start? We’ve been providing call center headsets to customers for over 2 decades and have seen theRead more

UPDATED for 2023: Side-by-Side Training with USB Headsets

Now updated for 2023: Side-by-Side Training with USB headsets is still one of our most popular blog posts to date. USB headsets are now the norm for both remoteRead more

UPDATED for 2023: Side-by-Side Training with USB Headsets

Now updated for 2023: Side-by-Side Training with USB headsets is still one of our most popular blog posts to date. USB headsets are now the norm for both remoteRead more

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2023 Poly Promotions are here!

We have some exciting Poly promotions to announce for March 2023! Blackwire (USB) and Voyager (Bluetooth) headsets are eligible for instant rebates when 20+ quantity is purchased. FREE QDRead more

2023 Poly Promotions are here!

We have some exciting Poly promotions to announce for March 2023! Blackwire (USB) and Voyager (Bluetooth) headsets are eligible for instant rebates when 20+ quantity is purchased. FREE QDRead more

Quick Tips: Active, Passive, or Microphone Noise Cancellation

What are the differences between all the different noise cancellations, and what works best for you? Let’s get into it. Here’s the deal: Not all noise cancelling headsets areRead more

Quick Tips: Active, Passive, or Microphone Noise Cancellation

What are the differences between all the different noise cancellations, and what works best for you? Let’s get into it. Here’s the deal: Not all noise cancelling headsets areRead more

Quick Fix: Poly BT700 and Dell PC Sound Solution

Chances are, you found your way here because you’re having a specific problem with your Poly headset that works in tandem with a BT700 USB dongle. You likely ownRead more

Quick Fix: Poly BT700 and Dell PC Sound Solution

Chances are, you found your way here because you’re having a specific problem with your Poly headset that works in tandem with a BT700 USB dongle. You likely ownRead more

Tech Corner: Setting Up Your Browser for Headset Success

Depending on the softphone your company is utilizing, whether or not you can use your headset may be connected to your PC’s browser settings. Softphones like NICE’s CXone andRead more

Tech Corner: Setting Up Your Browser for Headset Success

Depending on the softphone your company is utilizing, whether or not you can use your headset may be connected to your PC’s browser settings. Softphones like NICE’s CXone andRead more

Tech Corner: Quick Tips for Wireless Headsets

Wireless headsets seem much more complex than their wired counterparts, but are they really? It seems like there are so many things that can go wrong with a wirelessRead more

Tech Corner: Quick Tips for Wireless Headsets

Wireless headsets seem much more complex than their wired counterparts, but are they really? It seems like there are so many things that can go wrong with a wirelessRead more

Tech Corner: Quick Tips for Wired Headsets

Wired headsets should be the most simple type of headset, right? So why is there suddenly no sound? Why can’t you use your microphone in that Teams call? EvenRead more

Tech Corner: Quick Tips for Wired Headsets

Wired headsets should be the most simple type of headset, right? So why is there suddenly no sound? Why can’t you use your microphone in that Teams call? EvenRead more

Tech Corner: Ten Questions from the Headset Help Desk

Chances are, if you’ve ever called into a technology helpline, you’ve heard the term “Have you tried turning it off, and back on again?” at least once. These kindsRead more

Tech Corner: Ten Questions from the Headset Help Desk

Chances are, if you’ve ever called into a technology helpline, you’ve heard the term “Have you tried turning it off, and back on again?” at least once. These kindsRead more

Tech Corner: How to Know When to Upgrade

When should you say goodbye to that old headset? You’ve had the same headset for years now, and it’s served you well. It’s been perfect for your needs, hasRead more

Tech Corner: How to Know When to Upgrade

When should you say goodbye to that old headset? You’ve had the same headset for years now, and it’s served you well. It’s been perfect for your needs, hasRead more

The realities of distance education – and how to ensure operational harmony

Set your technological imperatives straight to ensure educational success during the pandemic. The pandemic has pushed the education sector to transform their operations and why they must use theRead more

The realities of distance education – and how to ensure operational harmony

Headsets for “Work From Home (WFH)” or “Remote Working” Employees

Has your company decided to have a part of your workforce to work from home? You are not alone, more and more companies are dispersing their workforce as aRead more

Headsets for “Work From Home (WFH)” or “Remote Working” Employees

Has your company decided to have a part of your workforce to work from home? You are not alone, more and more companies are dispersing their workforce as aRead more

Work From Home – Headset/Camera

As more cases of coronavirus cases are being discovered, many companies are advising the employees to work from home as much as possible. Communication is a critical part ofRead more

Work From Home – Headset/Camera

As more cases of coronavirus cases are being discovered, many companies are advising the employees to work from home as much as possible. Communication is a critical part ofRead more

Use headset with Cisco WebEx

Are you transitioning from a physical desk phone to a soft phone? Are you experiencing not being able to hear the remote user or the remote user is notRead more

Use headset with Cisco WebEx

Are you transitioning from a physical desk phone to a soft phone? Are you experiencing not being able to hear the remote user or the remote user is notRead more

CSSP Event November 15, 2018

This week on Thursday, November 15 from 2-4 pm PST – you won’t want to miss this CSSP session. Be sure to sign up to attend the CSSP meetingRead more

CSSP Event November 15, 2018

This week on Thursday, November 15 from 2-4 pm PST – you won’t want to miss this CSSP session. Be sure to sign up to attend the CSSP meetingRead more

Your Invitation to The IT Summit Bellevue – Tuesday, 10/16/18

Please accept this VIP invitation to the top technology event in Washington as a gift from Business Telecom Products. The IT Summit produces technology conferences for executives from theRead more

Your Invitation to The IT Summit Bellevue – Tuesday, 10/16/18

Please accept this VIP invitation to the top technology event in Washington as a gift from Business Telecom Products. The IT Summit produces technology conferences for executives from theRead more

Exciting Plantronics Savi 8200 Series Announced

Savi 8200 Series Wireless Headset Announced at Microsoft Ignite

Today Plantronics is launching the next generation Savi wireless headset system – Savi 8200 series. This professional office headset system is jam-packed with highly desirable features to help combatRead more

Exciting Plantronics Savi 8200 Series Announced

Savi 8200 Series Wireless Headset Announced at Microsoft Ignite

New Voyager 4200 UC Series Announced

New Voyager 4200 UC Series Bluetooth Wireless Headset

Plantronics created the new Voyager 4200 UC Series as an affordable, entry level Bluetooth wireless headset for business. Plantronics Voyager 4200 UC Series combines many wonderful features you haveRead more

New Voyager 4200 UC Series Announced

New Voyager 4200 UC Series Bluetooth Wireless Headset

Blackwire 300/500 Series End of Life Announcement

Plantronics has announced its end of life for the Blackwire 300 and 500 series USB headsets. Both monaural (single ear) and binaural (double ear) versions are being replaced withRead more

Blackwire 300/500 Series End of Life Announcement

Plantronics has announced its end of life for the Blackwire 300 and 500 series USB headsets. Both monaural (single ear) and binaural (double ear) versions are being replaced withRead more

SupraPlus headsets EOD July 2018

EOL for SupraPlus Headsets – a Great 10 Year Run

Plantronics has announced end of life for popular SupraPlus Wideband series corded office headsets. These headsets have the standard Plantronics Quick Disconnect and they connect to landline desk phonesRead more

SupraPlus headsets EOD July 2018

EOL for SupraPlus Headsets – a Great 10 Year Run

Clarity P340 Handset End of Life Announcement

Plantronics announced that Clarity P340 and P340-M USB Handsets have reached end of life. There is no direct replacement, although a great alternative is Calisto P240 and P240-M USBRead more

Clarity P340 Handset End of Life Announcement

Plantronics announced that Clarity P340 and P340-M USB Handsets have reached end of life. There is no direct replacement, although a great alternative is Calisto P240 and P240-M USBRead more

Managing Noise in the Workplace – Promotion Extended!

Plantronics Voyager promotion has been extended through September 30, 2018! Select Voyager premium Bluetooth headsets are an additional 10% off including 5200 UC, 6200 UC, 8200 UC and FocusRead more

Managing Noise in the Workplace – Promotion Extended!

Plantronics Voyager promotion has been extended through September 30, 2018! Select Voyager premium Bluetooth headsets are an additional 10% off including 5200 UC, 6200 UC, 8200 UC and FocusRead more

Contact Center Trends - CSSP at Nintendo

Contact Center Trends

Attend the next Bi-monthly CSSP Meeting – June 21, 2018 at Nintendo of America in Redmond, WA from 2:00 – 4:30 pm. Wes Pitman of Driva Solutions (works withRead more

Contact Center Trends - CSSP at Nintendo

Contact Center Trends

Attend the next Bi-monthly CSSP Meeting – June 21, 2018 at Nintendo of America in Redmond, WA from 2:00 – 4:30 pm. Wes Pitman of Driva Solutions (works withRead more

Headset Promotion! Managing Noise in the Workplace – Save!

Hurry! Get up to 10% off select Plantronics Voyager Bluetooth headsets from BTP between April 1 and September 30, 2018 – extended! Contact BTP for your special pricing now!Read more

Headset Promotion! Managing Noise in the Workplace – Save!

Hurry! Get up to 10% off select Plantronics Voyager Bluetooth headsets from BTP between April 1 and September 30, 2018 – extended! Contact BTP for your special pricing now!Read more

Plantronics MX10 Amplifier Still Available

Product availability update: Plantronics MX10 audio processor is still available. MX10 multi-device switcher EOL was announced in July 2016, but that has since been reversed. The MX10 Universal Audio ProcessorRead more

Plantronics MX10 Amplifier Still Available

Plantronics to Acquire Polycom

Breaking News! Plantronics to Acquire Polycom

Today (3/28/18) the Unified Communications industry was wowed with the surprising announcement that Plantronics will acquire Polycom. Both companies are headquartered in California and are world leaders in deliveringRead more

Plantronics to Acquire Polycom

Breaking News! Plantronics to Acquire Polycom

Voyager 6200 UC Headset Announced

Plantronics announced their first ever enterprise Bluetooth neckband headset. It is designed for softphones so you can pair it to your mobile device and PC with the mini dongleRead more

Voyager 6200 UC Headset Announced

Plantronics announced their first ever enterprise Bluetooth neckband headset. It is designed for softphones so you can pair it to your mobile device and PC with the mini dongleRead more

Join us at the CSSP Meeting in Bellevue 1/23/18

BTP is honored to sponsor the first Customer Service and Support Professionals meeting this year. Two exceptional speakers will kick off 2018 with fresh new information and perspective for customerRead more

Join us at the CSSP Meeting in Bellevue 1/23/18

2017 holiday shipping schedule

2017 Holiday Shipping Schedule

November Wednesday, November 22 – last day of the week orders ship. Thursday, November 23 – closed. Friday, November 24 – closed. December Friday, December 22 – regular shipping day.Read more

2017 holiday shipping schedule

2017 Holiday Shipping Schedule

November Wednesday, November 22 – last day of the week orders ship. Thursday, November 23 – closed. Friday, November 24 – closed. December Friday, December 22 – regular shipping day.Read more

EOL Announcement: Plantronics Voyager Edge UC

Plantronics Announced End of Life for Voyager Edge. Both versions of Voyager Edge UC (B255 202310-01 & B255-M 202320-01) will be manufacturer discontinued. — Update 11/22/17: Plantronics reverses EOL ofRead more

EOL Announcement: Plantronics Voyager Edge UC

C5200 series

New 5200 Series USB Headsets in Lava Orange

You can’t miss this one – the cords and accents on the new Plantronics 5200 series USB headsets are lava orange color! The latest UC audio device combines someRead more

C5200 series

New 5200 Series USB Headsets in Lava Orange

You can’t miss this one – the cords and accents on the new Plantronics 5200 series USB headsets are lava orange color! The latest UC audio device combines someRead more

Busylight Boosts Skype for Business End User Adoption

How is your Skype for Business rollout going? Usually the biggest hurdle is not the new technology. Most challenges are around changing the mindset and communication habits of endRead more

Busylight Boosts Skype for Business End User Adoption

How is your Skype for Business rollout going? Usually the biggest hurdle is not the new technology. Most challenges are around changing the mindset and communication habits of endRead more

Customer Service: A Heck of a Challenging Road to Travel

CSSP Meeting Notice: Two Amazing Speakers and Experts on Customer Service Speakers: Tom McSweeney and Rand Hein Cost: No cost to attend When: Wednesday, September 27, 2017, 2 PMRead more

Customer Service: A Heck of a Challenging Road to Travel

CSSP Meeting Notice: Two Amazing Speakers and Experts on Customer Service Speakers: Tom McSweeney and Rand Hein Cost: No cost to attend When: Wednesday, September 27, 2017, 2 PMRead more

MDA200/MDA220 USB Firmware Update

MDA20/MDA220 USB Firmware Update Version 120, February 15, 2017. What™s New? Improved echo canceling. Added support for Plantronics Hub v3.9. USB friendly name changed to MDA220 USB. Resolved Issues FixedRead more

MDA200/MDA220 USB Firmware Update

Why Proper Headset Mic Positioning is Critical

Office workers and call center professionals should should always bend the mic boom so the tip is 1-2 finger widths from the corner of your mouth. (This assumes yourRead more

Why Proper Headset Mic Positioning is Critical

Office workers and call center professionals should should always bend the mic boom so the tip is 1-2 finger widths from the corner of your mouth. (This assumes yourRead more

BTP Sponsors CSSP Winter Celebration in Bellevue

The CSSP (Customer Service and Support Professionals) includes contact centers/call centers, help desks/service desks, and service portals serving customers using different mediums from phones, chats, texts, emails, and socialRead more

BTP Sponsors CSSP Winter Celebration in Bellevue

Use Existing Call Center Headsets for PC Training or Softphones

Breaking news for call centers migrating to softphones! Companies who thought they would have to invest in all new USB headsets can keep using their existing corded headsets. PlantronicsRead more

Use Existing Call Center Headsets for PC Training or Softphones

Breaking news for call centers migrating to softphones! Companies who thought they would have to invest in all new USB headsets can keep using their existing corded headsets. PlantronicsRead more

Acquisition of Polycom Completed

Polycom was pleased to announce the completion of their acquisition by affiliates of Siris Capital Group, a private equity firm that specializes in acquiring technology and telecommunications companies, officiallyRead more

Acquisition of Polycom Completed

Jabra Acquires VXi

Two communication headset industry manufacturers combine to strengthen their presence in the North American market. On October 13, 2016 it was officially announced in a press release that GNRead more

Jabra Acquires VXi

Two communication headset industry manufacturers combine to strengthen their presence in the North American market. On October 13, 2016 it was officially announced in a press release that GNRead more

Buy 10 Voyager 5200 UC Headsets & get a FREE Voyager Focus UC!

We are thrilled to announce a Plantronics promotion! BTP customers get a free Voyager Focus UC (valued at $299) when purchasing ten Voyager 5200 UC from BTP. Perfect Pairing Voyager 5200 UCRead more

Buy 10 Voyager 5200 UC Headsets & get a FREE Voyager Focus UC!

We are thrilled to announce a Plantronics promotion! BTP customers get a free Voyager Focus UC (valued at $299) when purchasing ten Voyager 5200 UC from BTP. Perfect Pairing Voyager 5200 UCRead more

Ken Kannappan, Plantronics CEO Retiring

On August 2, 2016 Plantronics announced Ken Kannappan, president and chief executive officer, will retire as CEO. Effective Oct 2, 2016 Joe Burton, Plantronics executive vice president and chief commercialRead more

Ken Kannappan, Plantronics CEO Retiring

BTP Sponsors CSSP Meeting in Bellevue, WA

The CSSP (Customer Service and Support Professionals) includes contact centers / call centers, help desks / service desks, and service portals serving customers using different mediums from phones, chats,Read more

BTP Sponsors CSSP Meeting in Bellevue, WA

The CSSP (Customer Service and Support Professionals) includes contact centers / call centers, help desks / service desks, and service portals serving customers using different mediums from phones, chats,Read more

Happy System Administrator Appreciation Day!

Today, July 29th, we salute the System Administrators, the unsung heroes of the day who keep our networks up and are fighting IT issues in the background! We allRead more

Happy System Administrator Appreciation Day!

Today, July 29th, we salute the System Administrators, the unsung heroes of the day who keep our networks up and are fighting IT issues in the background! We allRead more

Manager Pro and Encore Pro

New EncorePro 500 & 700 Headset Series

Plantronics headsets continue to evolve for Unified Communications in the enterprise and call center. Plantronics will soon be offering additional versions of their top-of-the-line EncorePro 500 and 700 seriesRead more

Using Plantronics software and hardware can help you stay a cut above the rest.

Manager Pro and Encore Pro

New EncorePro 500 & 700 Headset Series

New Blackwire C215 & C225 with 3.5mm Connection

When simplicity and price are the top priority for today™s mobile worker, Plantronics corded Blackwire C215 and C225 with a 3.5mm connection can fit the bill. This is aRead more

New Blackwire C215 & C225 with 3.5mm Connection

When simplicity and price are the top priority for today™s mobile worker, Plantronics corded Blackwire C215 and C225 with a 3.5mm connection can fit the bill. This is aRead more

MDA220 Enables Voyager Focus B825 to work with Landline Desk Phones

Plantronics released some exciting news yesterday about the MDA200 Multi Device Adapter – the firmware can now be upgraded (for free) to be compatible with Voyager Focus UC Bluetooth headset!Read more

MDA200 now compatible with Active Noise Canceling Headsets by Plantronics!

MDA220 Enables Voyager Focus B825 to work with Landline Desk Phones

Plantronics Manager Pro Asset Analysis Suite Announced

Exciting news for companies using Plantronics Unified Communications headsets! Plantronics has developed a software subscription service that will improve end user experience while giving IT more tools to manageRead more

Plantronics Manager Pro Asset Analysis Suite Announced

Make Your Reach Limitless!

Have a corded headset that is tying you down and limiting your reach? Try this lightweight Quick Disconnect (QD) to QD coil extension that adds up to 10™ toRead more

Make Your Reach Limitless!

Have a corded headset that is tying you down and limiting your reach? Try this lightweight Quick Disconnect (QD) to QD coil extension that adds up to 10™ toRead more

Immerse in Your Media and be Ready to Answer Calls

Plantronics has taken BackBeat PRO wireless headphones and added a Hi Fidelity USB adapter to the package for the new BackBeat PRO+. This version does not replace BackBeat PRO, but offersRead more

Immerse in Your Media and be Ready to Answer Calls

Plantronics has taken BackBeat PRO wireless headphones and added a Hi Fidelity USB adapter to the package for the new BackBeat PRO+. This version does not replace BackBeat PRO, but offersRead more

With Polycom Trade-In Rebates it’s time to say goodbye to old phones!

In the middle of replacing your old desk phones, conference phones or video conferencing? Don’t throw them away; take advantage of Polycom trade-in rebates! Polycom is offering a wideRead more

With Polycom Trade-In Rebates it’s time to say goodbye to old phones!

In the middle of replacing your old desk phones, conference phones or video conferencing? Don’t throw them away; take advantage of Polycom trade-in rebates! Polycom is offering a wideRead more

Surprise Industry Announcement – Mitel to Acquire Polycom

Update September 27, 2016: The acquisition by affiliates of Siris Capital Group, a private equity firm that specializes in acquiring technology and telecommunications companies, has officially closed. Update July 8,Read more

Surprise Industry Announcement – Mitel to Acquire Polycom

Price Bump on Selected Plantronics Headsets 5/1/16

Plantronics has transformed the quality of communications and collaboration in contact centers, in the office, and even when on the road for over 50 years. This commitment to innovation,Read more

Price Bump on Selected Plantronics Headsets 5/1/16

Plantronics has transformed the quality of communications and collaboration in contact centers, in the office, and even when on the road for over 50 years. This commitment to innovation,Read more

New Busylight UC Omega Helps Skype for Business Users in Open Work Areas

Many companies have rolled out Skype for Business (SfB) and are now realizing they are missing calls. Why? Because some PCs have no speakers or they are muted andRead more

New Busylight UC Omega Helps Skype for Business Users in Open Work Areas

Many companies have rolled out Skype for Business (SfB) and are now realizing they are missing calls. Why? Because some PCs have no speakers or they are muted andRead more

$50 Cash Back on Voyager Legend CS thru April 15, 2016

Plantronics Voyager Legend offers office productivity and mobile flexibility, all in one headset. Enjoy intuitive call management and crystal-clear audio from your mobile phone on the road to yourRead more

$50 Cash Back on Voyager Legend CS thru April 15, 2016

New Greener Packaging for CS500

In the last couple of months, we began shipping the newly designed CS500 series packaging. In an effort to conserve on materials and move toward greener packaging, Plantronics redesignedRead more

New Greener Packaging for CS500

In the last couple of months, we began shipping the newly designed CS500 series packaging. In an effort to conserve on materials and move toward greener packaging, Plantronics redesignedRead more

CSSP Meeting 1/27/16

CSSP Free Event Wednesday Jan 27, 2016

Join the Customer Service and Support Professionals (CSSP) Wednesday, January 27 in Bellevue for an informative talk about goal setting and team building. The CSSP community includes managers fromRead more

CSSP Meeting 1/27/16

CSSP Free Event Wednesday Jan 27, 2016

How to Avoid Winter Static Electricity

We™re at the time of year again when having the heat cranked up in the office dries out the air and causes static shocks when you walk over carpetingRead more

How to Avoid Winter Static Electricity

We™re at the time of year again when having the heat cranked up in the office dries out the air and causes static shocks when you walk over carpetingRead more

2015 Year-End Holiday Shipping Schedule

Friday, Dec 18 Normal pickup and delivery service. This is the last day to ship UPS 3 Day Select packages to be delivered before Christmas (delivery on Wednesday, DecRead more

2015 Year-End Holiday Shipping Schedule

Friday, Dec 18 Normal pickup and delivery service. This is the last day to ship UPS 3 Day Select packages to be delivered before Christmas (delivery on Wednesday, DecRead more

Christmas Promotion Buy 10 wireless get 1 free

Get a Free Plantronics Wireless Headset in December!

Merry Christmas! Our special holiday promotion will save you hundreds of dollars. If you like the idea of being untethered in the office so you can get more done, you can bet yourRead more

Christmas Promotion Buy 10 wireless get 1 free

Get a Free Plantronics Wireless Headset in December!

Merry Christmas! Our special holiday promotion will save you hundreds of dollars. If you like the idea of being untethered in the office so you can get more done, you can bet yourRead more

Thanksgiving Greeting

At this time of Thanksgiving, we pause to count our blessings. The freedom of this great country in which we live. The opportunity for achievement. The friendship and confidence of our valuedRead more