Hybrid work is our norm now, and having audio devices that travel well and do exactly what you need in meetings is more important than ever. Device companies recognizeRead more
Hybrid work is our norm now, and having audio devices that travel well and do exactly what you need in meetings is more important than ever. Device companies recognizeRead more
Are you shopping for call center headsets, but aren’t sure where to start? We’ve been providing call center headsets to customers for over 2 decades and have seen theRead more
Are you shopping for call center headsets, but aren’t sure where to start? We’ve been providing call center headsets to customers for over 2 decades and have seen theRead more
Wired headsets should be the most simple type of headset, right? So why is there suddenly no sound? Why can’t you use your microphone in that Teams call? EvenRead more
Wired headsets should be the most simple type of headset, right? So why is there suddenly no sound? Why can’t you use your microphone in that Teams call? EvenRead more
Chances are, if you’ve ever called into a technology helpline, you’ve heard the term “Have you tried turning it off, and back on again?” at least once. These kindsRead more
Chances are, if you’ve ever called into a technology helpline, you’ve heard the term “Have you tried turning it off, and back on again?” at least once. These kindsRead more
Congratulations on your new headset! As you unbox the device and its various wires and cradles, you might find a small square USB plug that seems randomly placed inRead more
Congratulations on your new headset! As you unbox the device and its various wires and cradles, you might find a small square USB plug that seems randomly placed inRead more
The Voyager Focus UC is a comfortable, versatile Bluetooth headset from Poly (formerly Plantronics). The built-in sensor presence pauses streaming media when you remove the headset, making sure youRead more
The Voyager Focus UC is a comfortable, versatile Bluetooth headset from Poly (formerly Plantronics). The built-in sensor presence pauses streaming media when you remove the headset, making sure youRead more
Today Plantronics is launching the next generation Savi wireless headset system – Savi 8200 series. This professional office headset system is jam-packed with highly desirable features to help combatRead more
Today Plantronics is launching the next generation Savi wireless headset system – Savi 8200 series. This professional office headset system is jam-packed with highly desirable features to help combatRead more
Plantronics has announced its end of life for the Blackwire 300 and 500 series USB headsets. Both monaural (single ear) and binaural (double ear) versions are being replaced withRead more
Plantronics has announced its end of life for the Blackwire 300 and 500 series USB headsets. Both monaural (single ear) and binaural (double ear) versions are being replaced withRead more
Plantronics announced their first ever enterprise Bluetooth neckband headset. It is designed for softphones so you can pair it to your mobile device and PC with the mini dongleRead more
Plantronics announced their first ever enterprise Bluetooth neckband headset. It is designed for softphones so you can pair it to your mobile device and PC with the mini dongleRead more
Notes: If you have call center agents using USB headsets, please email info@btpi.com to learn about a unique (one part) side-by-side listening solution to be used with the USBRead more
Notes: If you have call center agents using USB headsets, please email info@btpi.com to learn about a unique (one part) side-by-side listening solution to be used with the USBRead more
You can’t miss this one – the cords and accents on the new Plantronics 5200 series USB headsets are lava orange color! The latest UC audio device combines someRead more
You can’t miss this one – the cords and accents on the new Plantronics 5200 series USB headsets are lava orange color! The latest UC audio device combines someRead more
Why constant headset maintenance? Headsets can be a hidden area of budget waste for organizations, and this is often the case. Warranties are often not used and headsets areRead more
Why constant headset maintenance? Headsets can be a hidden area of budget waste for organizations, and this is often the case. Warranties are often not used and headsets areRead more
Today’s professionals who are always connecting and traveling, need a sleek, wireless headset that can keep pace with their busy schedule. And a headset designed for unified communications thatRead more
Today’s professionals who are always connecting and traveling, need a sleek, wireless headset that can keep pace with their busy schedule. And a headset designed for unified communications thatRead more
At the BTP Headset Help Desk, we hear just about every headset-related question you can imagine, but the majority of them can be boiled down to the following topRead more
At the BTP Headset Help Desk, we hear just about every headset-related question you can imagine, but the majority of them can be boiled down to the following topRead more
Plantronics wireless office headsets allow you to conference up to 3 additional users to hear both sides of the call. This is great for training new team members orRead more
Plantronics wireless office headsets allow you to conference up to 3 additional users to hear both sides of the call. This is great for training new team members orRead more
If you consider the large percentage of office workers using DECT wireless office headsets, such as Plantronics Savi W700 series, a few tips on extending the life of yourRead more
If you consider the large percentage of office workers using DECT wireless office headsets, such as Plantronics Savi W700 series, a few tips on extending the life of yourRead more
When simplicity and price are the top priority for today™s mobile worker, Plantronics corded Blackwire C215 and C225 with a 3.5mm connection can fit the bill. This is aRead more
When simplicity and price are the top priority for today™s mobile worker, Plantronics corded Blackwire C215 and C225 with a 3.5mm connection can fit the bill. This is aRead more
Are you working on the road a lot and working in open office environments? Are your customers having challenges hearing you on phone calls while on the go? PlantronicsRead more
Are you working on the road a lot and working in open office environments? Are your customers having challenges hearing you on phone calls while on the go? PlantronicsRead more
The refreshed versions of Blackwire C315 and C325 are shipping! Essentially it’s a running change without a price increase. The main difference is the addition of a 3.5mm connection. The Plantronics upgradeRead more
The refreshed versions of Blackwire C315 and C325 are shipping! Essentially it’s a running change without a price increase. The main difference is the addition of a 3.5mm connection. The Plantronics upgradeRead more
Some of our customers have 24/7 call centers or two shifts that share the same desk. A question we hear often is, œHow can we use wireless headsets and shareRead more
Some of our customers have 24/7 call centers or two shifts that share the same desk. A question we hear often is, œHow can we use wireless headsets and shareRead more
Office designers have been creating beautiful wide open work environments over the last few years and the trend has caught on. Open plan spaces are designed to promote teamRead more
Office designers have been creating beautiful wide open work environments over the last few years and the trend has caught on. Open plan spaces are designed to promote teamRead more
It™s time for an Encore! Announcing a $15 Plantronics manufacturer’s rebate for each eligible EncorePro headset purchased when returning a used headset. Promotion period: June 1, 2015 through MarchRead more
It™s time for an Encore! Announcing a $15 Plantronics manufacturer’s rebate for each eligible EncorePro headset purchased when returning a used headset. Promotion period: June 1, 2015 through MarchRead more
Plantronics chose June 8 at Cisco Live 2015 to announce their updated versions of entry-level Blackwire C315 and C325 corded USB headsets. The two new versions will come with bothRead more
Plantronics chose June 8 at Cisco Live 2015 to announce their updated versions of entry-level Blackwire C315 and C325 corded USB headsets. The two new versions will come with bothRead more
Plantronics announced a new wireless stereo headset to meet the growing need for better worker focus in open work environments. Voyager Focus UC was officially unveiled on June 8Read more
Plantronics announced a new wireless stereo headset to meet the growing need for better worker focus in open work environments. Voyager Focus UC was officially unveiled on June 8Read more
Plantronics wireless headsets with date code L4 are shipping with a new battery that has more talk time! If you™re using any of the following models, the new batteryRead more
Plantronics wireless headsets with date code L4 are shipping with a new battery that has more talk time! If you™re using any of the following models, the new batteryRead more
Both EncorePro and SupraPlus are in Production We™d like to reiterate both EncorePro and SupraPlus are current Plantronics products. EncorePro is not replacing SupraPlus. If your organization has standardizedRead more
Both EncorePro and SupraPlus are in Production We™d like to reiterate both EncorePro and SupraPlus are current Plantronics products. EncorePro is not replacing SupraPlus. If your organization has standardizedRead more
Plantronics EncorePro 500 Series headsets redefine what customer service centers and offices will be using in the future, and they™re available now at BTP. 3/13/15: Plantronics announced a temporaryRead more
Plantronics EncorePro 500 Series headsets redefine what customer service centers and offices will be using in the future, and they™re available now at BTP. 3/13/15: Plantronics announced a temporaryRead more
When it comes to workplace safety and staying healthy, look no further than your own workstation. Office workers and call center agents spend nearly half their waking hours atRead more
When it comes to workplace safety and staying healthy, look no further than your own workstation. Office workers and call center agents spend nearly half their waking hours atRead more
BTP is pleased to announce that starting in 2015, Plantronics headsets will begin shipping in smaller boxes! This will reduce shipping waste and be greener. Also, the new headsetRead more
BTP is pleased to announce that starting in 2015, Plantronics headsets will begin shipping in smaller boxes! This will reduce shipping waste and be greener. Also, the new headsetRead more
We were excited to see a press release from Plantronics announcing their DECT wireless office headset products”the CS500 and Savi 700 Series”are leading the headset industry toward improved security.Read more
We were excited to see a press release from Plantronics announcing their DECT wireless office headset products”the CS500 and Savi 700 Series”are leading the headset industry toward improved security.Read more
Sponsored by BTP and Plantronics. BTP is honored to join our Northwest Avaya customers and colleagues as co-sponsor of the December meeting in Tacoma. Registration is now open forRead more
Sponsored by BTP and Plantronics. BTP is honored to join our Northwest Avaya customers and colleagues as co-sponsor of the December meeting in Tacoma. Registration is now open forRead more
This week BTP had a chance to see and try on pre-production models of Plantronics new EncorePro HW540 convertible and HW520 dual ear headsets. Wow! They made a veryRead more
This week BTP had a chance to see and try on pre-production models of Plantronics new EncorePro HW540 convertible and HW520 dual ear headsets. Wow! They made a veryRead more
Today Plantronics introduced the new EncorePro corded headsets for office and contact centers. The new family includes all wearing styles, and fills a void in the market for a truly comfortable, non-headbandRead more
Today Plantronics introduced the new EncorePro corded headsets for office and contact centers. The new family includes all wearing styles, and fills a void in the market for a truly comfortable, non-headbandRead more
