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Posts in the "Headsets" Category

Blackwire 300/500 Series End of Life Announcement

Plantronics has announced its end of life for the Blackwire 300 and 500 series USB headsets. Both monaural (single ear) and binaural (double ear) versions are being replaced withRead more

Blackwire 300/500 Series End of Life Announcement

Plantronics has announced its end of life for the Blackwire 300 and 500 series USB headsets. Both monaural (single ear) and binaural (double ear) versions are being replaced withRead more

Voyager 6200 UC Headset Announced

Plantronics announced their first ever enterprise Bluetooth neckband headset. It is designed for softphones so you can pair it to your mobile device and PC with the mini dongleRead more

Voyager 6200 UC Headset Announced

Plantronics announced their first ever enterprise Bluetooth neckband headset. It is designed for softphones so you can pair it to your mobile device and PC with the mini dongleRead more

Training with USB Headsets

Side-by-Side Rep Training with USB Headsets

USB headsets are becoming more common in the workplace as companies adopt Unified Communications for greater efficiency in communication. This has prompted the question about training – how canRead more

Training with USB Headsets

Side-by-Side Rep Training with USB Headsets

USB headsets are becoming more common in the workplace as companies adopt Unified Communications for greater efficiency in communication. This has prompted the question about training – how canRead more

C5200 series

New 5200 Series USB Headsets in Lava Orange

You can’t miss this one – the cords and accents on the new Plantronics 5200 series USB headsets are lava orange color!  The latest UC audio device combines someRead more

C5200 series

New 5200 Series USB Headsets in Lava Orange

You can’t miss this one – the cords and accents on the new Plantronics 5200 series USB headsets are lava orange color!  The latest UC audio device combines someRead more

Why Headset Maintenance is Important

Why constant headset maintenance? Headsets can be a hidden area of budget waste for organizations, and this is often the case. Warranties are often not used and headsets areRead more

A box of headsets sent to BTP as unfixable. All were easily restored.

Why Headset Maintenance is Important

A box of headsets sent to BTP as unfixable. All were easily restored.

Why constant headset maintenance? Headsets can be a hidden area of budget waste for organizations, and this is often the case. Warranties are often not used and headsets areRead more

B3200

New Voyager B3200 UC

Today’s professionals who are always connecting and traveling, need a sleek, wireless headset that can keep pace with their busy schedule. And a headset designed for unified communications thatRead more

B3200

New Voyager B3200 UC

Today’s professionals who are always connecting and traveling, need a sleek, wireless headset that can keep pace with their busy schedule. And a headset designed for unified communications thatRead more

7 Most Common Headset-Related Questions

At the BTP Headset Help Desk, we hear just about every headset-related question you can imagine, but the majority of them can be boiled down to the following topRead more

7 Most Common Headset-Related Questions

At the BTP Headset Help Desk, we hear just about every headset-related question you can imagine, but the majority of them can be boiled down to the following topRead more

Conference CS500 or Savi

Conference up to 4 People with W700 & CS500 Series Wireless Headsets

Plantronics wireless office headsets allow you to conference up to 3 additional users to hear both sides of the call. This is great for training new team members orRead more

Conference CS500 or Savi

Conference up to 4 People with W700 & CS500 Series Wireless Headsets

Plantronics wireless office headsets allow you to conference up to 3 additional users to hear both sides of the call. This is great for training new team members orRead more

Saving Headset Battery Life

If you consider the large percentage of office workers using DECT wireless office headsets, such as Plantronics Savi W700 series, a few tips on extending the life of yourRead more

Saving Headset Battery Life

If you consider the large percentage of office workers using DECT wireless office headsets, such as Plantronics Savi W700 series, a few tips on extending the life of yourRead more

New Blackwire C215 & C225 with 3.5mm Connection

When simplicity and price are the top priority for today’s mobile worker, Plantronics corded Blackwire C215 and C225 with a 3.5mm connection can fit the bill. This is aRead more

Simple and easy to use C215/C225

New Blackwire C215 & C225 with 3.5mm Connection

Simple and easy to use C215/C225

When simplicity and price are the top priority for today’s mobile worker, Plantronics corded Blackwire C215 and C225 with a 3.5mm connection can fit the bill. This is aRead more

New Voyager 5200 UC, big brother to B235!

Are you working on the road a lot and working in open office environments? Are your customers having challenges hearing you on phone calls while on the go? PlantronicsRead more

New Plantronics 5200

New Voyager 5200 UC, big brother to B235!

New Plantronics 5200

Are you working on the road a lot and working in open office environments? Are your customers having challenges hearing you on phone calls while on the go? PlantronicsRead more

Now with 3.5mm connection

Model C315/325 USB Headsets Refreshed

The refreshed versions of Blackwire C315 and C325 are shipping! Essentially it’s a running change without a price increase. The main difference is the addition of a 3.5mm connection. The Plantronics upgradeRead more

3.5mm headset
Now with 3.5mm connection

Model C315/325 USB Headsets Refreshed

3.5mm headset

The refreshed versions of Blackwire C315 and C325 are shipping! Essentially it’s a running change without a price increase. The main difference is the addition of a 3.5mm connection. The Plantronics upgradeRead more

Wireless in a multi-shift environment

Wireless Headsets in a Multiple Shift Environment

Some of our customers have 24/7 call centers or two shifts that share the same desk. A question we hear often is, “How can we use wireless headsets and shareRead more

Wireless in a multi-shift environment

Wireless Headsets in a Multiple Shift Environment

Some of our customers have 24/7 call centers or two shifts that share the same desk. A question we hear often is, “How can we use wireless headsets and shareRead more

New Voyager Focus UC wireless headset

B825 Wireless Headset – the New Cone of Silence

Office designers have been creating beautiful wide open work environments over the last few years and the trend has caught on. Open plan spaces are designed to promote teamRead more

New Voyager Focus UC wireless headset

B825 Wireless Headset – the New Cone of Silence

Office designers have been creating beautiful wide open work environments over the last few years and the trend has caught on. Open plan spaces are designed to promote teamRead more

Save $15 on Plantronics Trade In

$15 Encore Headset Trade-In Rebate

It’s time for an Encore! Announcing a $15 Plantronics manufacturer’s rebate for each eligible EncorePro headset purchased when returning a used headset. Promotion period: June 1, 2015 through MarchRead more

$15 trade in upgrade towards EncorePro
Save $15 on Plantronics Trade In

$15 Encore Headset Trade-In Rebate

$15 trade in upgrade towards EncorePro

It’s time for an Encore! Announcing a $15 Plantronics manufacturer’s rebate for each eligible EncorePro headset purchased when returning a used headset. Promotion period: June 1, 2015 through MarchRead more

New Versions of Blackwire 315 & 325 Headsets have 3.5mm Connection

Plantronics chose June 8 at Cisco Live 2015 to announce their updated versions of entry-level Blackwire C315 and C325 corded USB headsets. The two new versions will come with bothRead more

New Blackwire C315 & C325

New Versions of Blackwire 315 & 325 Headsets have 3.5mm Connection

New Blackwire C315 & C325

Plantronics chose June 8 at Cisco Live 2015 to announce their updated versions of entry-level Blackwire C315 and C325 corded USB headsets. The two new versions will come with bothRead more

Plantronics Unveils New Wireless UC Headset

New Wireless Stereo UC Headset Unveiled

Plantronics announced a new wireless stereo headset to meet the growing need for better worker focus in open work environments. Voyager Focus UC was officially unveiled on June 8Read more

Plantronics Unveils New Wireless UC Headset

New Wireless Stereo UC Headset Unveiled

Plantronics announced a new wireless stereo headset to meet the growing need for better worker focus in open work environments. Voyager Focus UC was officially unveiled on June 8Read more

New Plantronics Battery For Longer Talk Time

Plantronics wireless headsets with date code L4 are shipping with a new battery that has more talk time! If you’re using any of the following models, the new batteryRead more

New extended talk time Plantronics battery

New Plantronics Battery For Longer Talk Time

New extended talk time Plantronics battery

Plantronics wireless headsets with date code L4 are shipping with a new battery that has more talk time! If you’re using any of the following models, the new batteryRead more

Obvious differences between EncorePro and SupraPlus

BTP Explains Main Differences in new EncorePro vs. SupraPlus Headsets

Both EncorePro and SupraPlus are in Production We’d like to reiterate both EncorePro and SupraPlus are current Plantronics products. EncorePro is not replacing SupraPlus. If your organization has standardizedRead more

HW520 on contact center agent
Obvious differences between EncorePro and SupraPlus

BTP Explains Main Differences in new EncorePro vs. SupraPlus Headsets

HW520 on contact center agent

Both EncorePro and SupraPlus are in Production We’d like to reiterate both EncorePro and SupraPlus are current Plantronics products. EncorePro is not replacing SupraPlus. If your organization has standardizedRead more

Newest Call Center & Office Headsets Available!

Plantronics EncorePro 500 Series headsets redefine what customer service centers and offices will be using in the future, and they’re available now at BTP. 3/13/15: Plantronics announced a temporaryRead more

Adjustable headband and soft foam ear cushions for all-day comfort

Newest Call Center & Office Headsets Available!

Adjustable headband and soft foam ear cushions for all-day comfort

Plantronics EncorePro 500 Series headsets redefine what customer service centers and offices will be using in the future, and they’re available now at BTP. 3/13/15: Plantronics announced a temporaryRead more

Office workplace safety starts with a clean headset

When it comes to workplace safety and staying healthy, look no further than your own workstation. Office workers and call center agents spend nearly half their waking hours atRead more

cartoon germ for blog post about keeping clean work stations

Office workplace safety starts with a clean headset

cartoon germ for blog post about keeping clean work stations

When it comes to workplace safety and staying healthy, look no further than your own workstation. Office workers and call center agents spend nearly half their waking hours atRead more

Plantronics headset packaging to be smaller and greener in 2015

Plantronics Packaging Improvements

BTP is pleased to announce that starting in 2015, Plantronics headsets will begin shipping in smaller boxes! This will reduce shipping waste and be greener. Also, the new headsetRead more

New headset packaging to be greener and smaller
Plantronics headset packaging to be smaller and greener in 2015

Plantronics Packaging Improvements

New headset packaging to be greener and smaller

BTP is pleased to announce that starting in 2015, Plantronics headsets will begin shipping in smaller boxes! This will reduce shipping waste and be greener. Also, the new headsetRead more

Headset security? We hear you!

We were excited to see a press release from Plantronics announcing their DECT wireless office headset products—the CS500 and Savi 700 Series—are leading the headset industry toward improved security.Read more

Plantronics

Headset security? We hear you!

Plantronics

We were excited to see a press release from Plantronics announcing their DECT wireless office headset products—the CS500 and Savi 700 Series—are leading the headset industry toward improved security.Read more

End of Life and Product Transitions

EOL announcements & model changes

Sponsored by BTP and Plantronics.  BTP is honored to join our Northwest Avaya customers and colleagues as co-sponsor of the December meeting in Tacoma. Registration is now open forRead more

EncorePro HW710 Monaural
End of Life and Product Transitions

EOL announcements & model changes

EncorePro HW710 Monaural

Sponsored by BTP and Plantronics.  BTP is honored to join our Northwest Avaya customers and colleagues as co-sponsor of the December meeting in Tacoma. Registration is now open forRead more

New Plantronics EncorePro Headsets Win Approval at BTP

This week BTP had a chance to see and try on pre-production models of Plantronics new EncorePro HW540 convertible and HW520 dual ear headsets. Wow! They made a veryRead more

HW510 monaural headset is suitable for enterprise and contact centers

New Plantronics EncorePro Headsets Win Approval at BTP

HW510 monaural headset is suitable for enterprise and contact centers

This week BTP had a chance to see and try on pre-production models of Plantronics new EncorePro HW540 convertible and HW520 dual ear headsets. Wow! They made a veryRead more

New Plantronics High Performance Headsets for Contact Centers

Today Plantronics introduced the new EncorePro corded headsets for office and contact centers. The new family includes all wearing styles, and fills a void in the market for a truly comfortable, non-headbandRead more

Plantronics EncorePro HW530 headset

New Plantronics High Performance Headsets for Contact Centers

Plantronics EncorePro HW530 headset

Today Plantronics introduced the new EncorePro corded headsets for office and contact centers. The new family includes all wearing styles, and fills a void in the market for a truly comfortable, non-headbandRead more