BTP Tips

Store your headset on a hook, or in your drawer.

We recommend always storing your headset in the same place and keeping the cord free of obstruction to reduce wear and tear. If you have a headset storage pouch,learn more about headset storage >

For corded headsets, use both hands when you unplug at the quick disconnect (QD)

The QD is the part that connects the end of the headset cord to the long curly cord that goes into the phone. Headset respect begins with the QD.See the full tip >

Taking care of headset cords saves big

This sounds obvious, but breakage of the wires (which causes static) is the number one cause of corded headset failure. There are 4 wires in the cords that willSee the full tip >

Replace ear cushions, plastic voice tubes, ear tips and ear gels for longer life.

We recommend replacing accessories every 4 to 6 months to maintain headset longevity. This will help reduce the spread of germs, colds and flu, which can ultimately lead toSee the full tip >

Refurbish your headsets on a regular basis to extend the life.

In order to get the most out of your headsets it is always a good idea to clean them regularly, this keeps them sanitary and they will last longer.See the full tip >