Poly is experiencing a part shortage that is causing 6-8 weeks of lead time for some headset models. BTP will communicate the lead time for your line items and do our best to suggest alternate models depending on the stock availability. We appreciate your patience.

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BTP Tips

We recommend always storing your headset in the same place and keeping the cord free of obstruction to reduce wear and tear. If you have a headset storage pouch,learn more about headset storage >

The QD is the part that connects the end of the headset cord to the long curly cord that goes into the phone. Headset respect begins with the QD.See the full tip >

This sounds obvious, but breakage of the wires (which causes static) is the number one cause of corded headset failure. There are 4 wires in the cords that willSee the full tip >

We recommend replacing accessories every 4 to 6 months to maintain headset longevity. This will help reduce the spread of germs, colds and flu, which can ultimately lead toSee the full tip >

In order to get the most out of your headsets it is always a good idea to clean them regularly, this keeps them sanitary and they will last longer.See the full tip >