Receptionists and Call Attendants who need to manage high call volumes in an effective and simple way can accept, screen, dispatch, and monitor calls. which increases the accuracy and speed of call routing, reduces the number of lost customer calls and shortens transaction times.

• First expansion module from Poly that’s Certified compatible with Microsoft Teams
• No added hardware is needed to turn your phone into a Microsoft Teams reception console
• Compatible with CCX 505 and CCX 600
• Perfect for receptionists, administrative staff, and other power users who track simultaneous workflows
• Plug-and-play installation to a CCX phone with signaling and basic power provided over the USB
• 5” color LCD display (non touch) make it a breeze to use
• 20-line keys across 3 pages makes keeping track of contacts a cinch
• Lines configurable as Teams presence, OpenSIP line registrations, call appearances, speed dials, Direct Station Select (DSS), or Busy Lamp Field (BLF)
• Dual-color (red or green) illuminated LEDs for line status information per key
• 1 X USB-A 2.0 port & 1 X USB-C 2.0 port
• One expansion module per CCX phone
• USB headsets are not supported on CCX EM60 expansion modules
• Bluetooth and RJ-9 headsets are supported
• Not compatible with CCX 400 and CCX 500 phones
• CCX business media phones use more power when you connect an expansion module (CCX505 goes from 8W to 10.2, CCX600 goes from 11W to 13.2W)
• 01/2026 Microban removed from device: products are still designed to be easily wipeable and cleaned
• In the box: EM60, 2x desk stands (CCX505 & CCX600), Interconnection bracket and screws, Setup sheet
• 1 year manufacture warranty