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Audio Processor for Desk Phone & PC Audio

List price: $180.95


You save: $36.95 (20%)
Business customers get discounted pricing. Click here to find out more.
Who we are logo, BTP representative with headsets

Every order includes unlimited lifetime support from our Headset Helpdesk, saving you time and money.

Intuitive and straightforward, the Plantronics MDA220 USB eases your migration to UC without leaving desk phones behind. This intelligent switch gives teams the freedom to manage calls on different devices without changing headsets.

  • Headset not included
  • MDA220 NOT compatible with BT700 Bluetooth USB Adapters
  • USB-A wired audio device not included
  • Compatible with Plantronics USB-A wired audio devices
  • Plantronics USB audio device plugs into USB port in front of MDA220
  • Answer calls on your desk phone or listen to PC audio with a quick touch to the MDA220
  • Measures approximately 4″ x 4″ x 1″ high
  • Deploy soft phones from UC leaders including Microsoft, Avaya, Cisco, and IBM, while using your existing USB audio devices
  • Plug-and-play, no hassle installation
  • 4 foot hard-wired USB-A cable plugs into your PC
  • Rubber feet keep the unit from sliding on your desktop
  • Upgradable firmware ensures future compatibility and feature support
  • For remote call answer/end capability see Accessories tab for Handset Lifter and Electronic Hookswitch (EHS) cables for Avaya, Cisco, ShoreTel, Polycom, Nortel and Mitel phones
  • Supports remote call control with select Plantronics USB headsets
  • Note: AC power supply required with a Handset Lifter or EHS cable and when not connecting to a PC (PL-86079-01 sold separately)
  • Note: BTP strongly recommends an AC power supply due to Windows update issues
  • Replaced MDA200 03/2017
  • 1 year manufacturer’s warranty
BTP Model: PL-MDA220
MFR Part: 207414-03

Additional information

Weight 0.5625 lbs
Dimensions 7.00 × 5.75 × 2.25 in


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MDA220-USB User Guide

MDA220 USB Product Sheet

Our Unmatched, Value-added Service Saves You Time, Money and Hassles:

  • Experienced consultants help you choose exactly the products you need, preventing unnecessary purchases
  • Free user setup help and training
  • 100% satisfaction guaranteed
  • Our team is committed to answering every call live during business hours
  • Same-day response to emails
  • Same-day shipping
  • Full warranty facilitated by BTP


For customer service, sales inquiries, and technical support, contact us Monday“Friday, 8-5 Pacific Time. (After-hours messages and emails are promptly returned the following business day.)

Call: 800-457-4287 or 425-649-9262

Email: info@btpi.com

Quick ship, standard stock.

This item is normally in stock. Orders received Monday-Friday by 2:30 pm Pacific Time, ship the same day.

If this product is out of stock or on backorder from the manufacturer, a BTP Customer Service Representative will notify you by phone or email with an estimated ship date. If your order includes some in stock products, you may request a partial shipment of in stock item(s) with the out of stock item(s) to follow when available.

BTP does everything possible to eliminate delays and unnecessary expense associated with returns. At least two members of the BTP team will review your order for accuracy. If we have any questions or concerns about your order, such as two incompatible products, we will contact you right away.


“One reason we’re with you, and staying with you, is your absolute excellence in providing us help and assistance. Headset Patrol (as I call it) is one of theRead more

Jim L., Portland, OR