Training Adapter with 2 Quick Disconnect (QD) connectors, allows a supervisor to join the call if needed by simply unmuting their microphone via the rocker switch on the supervisor QD connector.

• Use with JPL or Poly H Series Quick Disconnect headsets
• Allows two people to hear both sides of the conversation (both people must be wearing a headset with a quick disconnect)
• The Y tail plugs into your existing 10′ coil cord, the trainer plugs into the short end, and the trainee plugs into the long end
• Inline switch on the cord allows user to switch who speaks – one of the two users is always muted
• Both users can always listen – but only one user can be heard at a time
• TAA Compliant
• 1 year manufacture warranty

How do I set up the BL-11+P training adapter for wired headsets?

The BL-11+P training adapter for JPL Telecom & Poly QD headsets is a “Y” shape cable with three (3) sections:
1. “Trainer/supervisor” section
2. “Trainee/agent’s” section
3. Connects to a QD bottom lead that is connected to a desk phone or computer.

Once the training cable is connected to the phone via an additional bottom lead there are now the “trainer/supervisor” and “trainee/agent’s” sections open and waiting for headsets to be connected. 

Once all sections are connected you will now be ready to start training.

The cable’s “trainer” section features a rocker switch that can mute the microphone. This provides the trainer with the ability to manage who is speaking during the call. When the switch is set to the full circle, the trainer can speak while the trainee is muted. However, if the switch is flipped to the half circle, the trainee can speak while the trainer is muted. The speaker’s audio output remains active throughout the call, allowing both the trainer and trainee to hear what’s being said.