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Poly EncorePro 320 USB Stereo Headset UC

Price: $90.95$73.00

864 in stock

Purchasing for business

  • As an authorized reseller of this product, business discounted pricing is only revealed via email as we cannot show it to the general public.
  • Every business order includes unlimited lifetime support from our Headset Helpdesk, saving you time and money.

Give your contact center teams all they need, with Poly EncorePro 320 headsets, get high-quality audio, all-day comfort and proven durability.

  • Built for UC applications and softphones from Avaya, Cisco, Microsoft and more
  • Certified for Microsoft
  • Give your workers acoustic comfort, thanks to the only contact center headsets in their class with G616 and time-weighted average
  • Enjoy clearer media playback in HiFi stereo
  • Give your teams and customers high-quality audio with a flexible noise-canceling microphone
  • Create better and clearer conversations with voice-optimized frequency response
  • Inline call control for easy volume adjustment and muting
  • Dynamic mute alert, which verbally signals agents instantly if they’re speaking while muted
  • Ear cushions fold flat for quick answering and around-the-neck comfort between calls
  • Soft, replaceable foam ear cushions and lightweight design
  • Cable length from headset to USB Connector 86 inches/7.16 feet
  • Free Poly Lens software offers customization and value-added features, such as device and language settings and firmware updates
  • Rely on the expertise of a manufacturer that’s made enterprise-grade contact center headsets for over 40 years
  • 2 year manufacture warranty
BTP Model: PL-EP320USB-A
MFR Part: 214570-01,767G0AA

Additional information

Weight 0.75 lbs
Dimensions 8.25 × 8.50 × 2.25 in


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EncorePro 300 User Guide

EncorePro 300 Data Sheet

Our Unmatched, Value-added Service Saves You Time, Money and Hassles:

  • Experienced consultants help you choose exactly the products you need, preventing unnecessary purchases
  • Free user setup help and training
  • 100% satisfaction guaranteed
  • Our team is committed to answering every call live during business hours
  • Same-day response to emails
  • Same-day shipping
  • Full warranty facilitated by BTP


For customer service, sales inquiries, and technical support, contact us Monday“Friday, 8-5 Pacific Time. (After-hours messages and emails are promptly returned the following business day.)

Call: 800-457-4287 or 425-649-9262

Email: info@btpi.com

Special order, 1-2 weeks.

Sometimes this item is not in stock, due to low demand. In this case, expect a phone call or email from BTP Customer Service letting you know the estimated ship date.

If your order includes other products that are in stock, we will give you the option of waiting until all items are in stock to receive your order, or you may request a partial shipment of in stock item(s) with the special order item(s) to follow when available.

BTP does everything possible to eliminate delays and unnecessary expense associated with returns. At least two members of the BTP team will review your order for accuracy. If we have any questions or concerns about your order, such as two incompatible products, we will contact you right away.


“Thanks again. BTPI is tops. The order has been received in good condition Your responsiveness has been unsurpassed by any of the vendors I deal with.”Read more

Tony P. (Bremerton, WA)