“FYI, I spent quite some time on the phone yesterday afternoon with a BTP rep. He is really great with his customer service! I had several issues and thought I’d never get it straightened out, but with his patience and research we were able to figure out what was going on. He was courteous, kind and extremely helpful! Being in a helpdesk makes me appreciate great customer service. Now that I think of it, everyone I have contacted at BTPI has been wonderful. You have a great team! THANK YOU!”