“I wanted to pass along a thank you for the help Marlana Dutcher has provided. She spent a good deal of time with me on the phone and viaRead more
“I wanted to pass along a thank you for the help Marlana Dutcher has provided. She spent a good deal of time with me on the phone and viaRead more
“I wanted to take a moment to thank everyone that has had a hand in assisting me with a special request for one of my Customer Service Representatives. ManyRead more
“I wanted to take a moment to thank everyone that has had a hand in assisting me with a special request for one of my Customer Service Representatives. ManyRead more
“So I am grateful that we have you and your company who has our back.”Read more
“So I am grateful that we have you and your company who has our back.”Read more
“Thanks so much for the prompt reply and information. You and BTPI are wonderful to work with.”Read more
“Thanks so much for the prompt reply and information. You and BTPI are wonderful to work with.”Read more
“That was so very kind of you! 25 years! Wow! I had no idea. I will say that you and your employees have been nothing but accommodating and wonderfulRead more
“That was so very kind of you! 25 years! Wow! I had no idea. I will say that you and your employees have been nothing but accommodating and wonderfulRead more
“Happy 25th Anniversary to everyone at BTP! Sorry this is reaching you so late, but I thought better late than not at all. You all are the Best andRead more
“Happy 25th Anniversary to everyone at BTP! Sorry this is reaching you so late, but I thought better late than not at all. You all are the Best andRead more
“You are my hero today in my world of Mondays! We have older headsets but I wasn’t here at the time of ordering. So glad I searched around andRead more
“You are my hero today in my world of Mondays! We have older headsets but I wasn’t here at the time of ordering. So glad I searched around andRead more
“Thanks for your kind assistance yesterday troubleshooting the problem I have been having hearing PC audio with video via the MDA-BDL. I really appreciate your efforts in helping meRead more
“Thanks for your kind assistance yesterday troubleshooting the problem I have been having hearing PC audio with video via the MDA-BDL. I really appreciate your efforts in helping meRead more
“Effective May 31st, I will be retiring. I just wanted to tell you how much I’ve appreciated all the assistance you and the staff at BTPI have provided overRead more
“Effective May 31st, I will be retiring. I just wanted to tell you how much I’ve appreciated all the assistance you and the staff at BTPI have provided overRead more
“BTP is wonderful to work with! Always seem to know what I need to know before I speak.”Read more
“BTP is wonderful to work with! Always seem to know what I need to know before I speak.”Read more
“Thank you so much for the prompt, detail oriented and efficient effort with my order. You can now call me a repeat customer because of this, as the thisRead more
“Thank you so much for the prompt, detail oriented and efficient effort with my order. You can now call me a repeat customer because of this, as the thisRead more
“Thank you for all of your follow up and to your shipping staff or whomever dropped some Valentines Day Dove Chocolate in the box, it was very very veryRead more
“Thank you for all of your follow up and to your shipping staff or whomever dropped some Valentines Day Dove Chocolate in the box, it was very very veryRead more
“Marilyn – You make it an easy choice. You and your associates are so friendly and responsive to our needs. Thank you for the great service you always provide.”Read more
“Marilyn – You make it an easy choice. You and your associates are so friendly and responsive to our needs. Thank you for the great service you always provide.”Read more
“As always, it is our pleasure to work with you and your company too! Your attention to detail and awesome customer service is so much appreciated, and is whyRead more
“As always, it is our pleasure to work with you and your company too! Your attention to detail and awesome customer service is so much appreciated, and is whyRead more
“Your customer service has been excellent. I recommend that everyone work with BTP. I don’t get better customer service from anyone. Thank you.”Read more
“Your customer service has been excellent. I recommend that everyone work with BTP. I don’t get better customer service from anyone. Thank you.”Read more
“As always, it is our pleasure to work with you and your company too! Your attention to detail and awesome customer service is so much appreciated, and is whyRead more
“As always, it is our pleasure to work with you and your company too! Your attention to detail and awesome customer service is so much appreciated, and is whyRead more
“Today I spoke with Marlana. She was so helpful!!! I needed help setting up my headset and had some issues to work out with it. Marlana was very patientRead more
“Today I spoke with Marlana. She was so helpful!!! I needed help setting up my headset and had some issues to work out with it. Marlana was very patientRead more
“Holy cow!!!! You and your company are truly great. I am going to save your company info for when we need Plantronics stuff, hands down. Is there anywhere IRead more
“Holy cow!!!! You and your company are truly great. I am going to save your company info for when we need Plantronics stuff, hands down. Is there anywhere IRead more
“BTP is a premier vendor and the level of customer care is extraordinary. Everyone is knowledgeable and helpful-and patient! I want to especially recognize Marlana as she has workedRead more
“BTP is a premier vendor and the level of customer care is extraordinary. Everyone is knowledgeable and helpful-and patient! I want to especially recognize Marlana as she has workedRead more
“It was a pleasure to work with you and your excellent team. You all made my job of keeping everyone on the phones much easier. “Read more
“It was a pleasure to work with you and your excellent team. You all made my job of keeping everyone on the phones much easier. “Read more
“You have been so helpful. It is most refreshing to have this kind of customer service!”Read more
“You have been so helpful. It is most refreshing to have this kind of customer service!”Read more
“Marlana has been very helpful and made a couple recommendations for headsets. She even gave me the name of someone in our organization that uses one of the setsRead more
“Marlana has been very helpful and made a couple recommendations for headsets. She even gave me the name of someone in our organization that uses one of the setsRead more
“Excellent customer service as always!”Read more
“Excellent customer service as always!”Read more
“People always hear about the mistakes they make and what they’ve done wrong, but you guys are so good that I want to let you know what a pleasureRead more
“People always hear about the mistakes they make and what they’ve done wrong, but you guys are so good that I want to let you know what a pleasureRead more
“Your staff is absolutely phenomenal. They know who I am when I call. I love talking to them.”Read more
“Your staff is absolutely phenomenal. They know who I am when I call. I love talking to them.”Read more
“Eric: I appreciate all your hard work and the excellent job of troubleshooting.”Read more
“Eric: I appreciate all your hard work and the excellent job of troubleshooting.”Read more
“Thank you Jennifer for your help. You are awesome! Will you make sure to tell your boss that we love you!.Smiles.”Read more
“Thank you Jennifer for your help. You are awesome! Will you make sure to tell your boss that we love you!.Smiles.”Read more
“Hi Jennifer. First off thank you and Marlana so much for all of your assistance each and every day. You two are marvelous!”Read more
“Hi Jennifer. First off thank you and Marlana so much for all of your assistance each and every day. You two are marvelous!”Read more
“Just to let you know, I LOVE my headset! Hooking it to my cell phone has been a HUGE benefit. Thanks for your help, explanations, recommendations & most ofRead more
“Just to let you know, I LOVE my headset! Hooking it to my cell phone has been a HUGE benefit. Thanks for your help, explanations, recommendations & most ofRead more
“You guys are the best, I referred all of my customers to BTPI.”Read more
“You guys are the best, I referred all of my customers to BTPI.”Read more
“Thank you for the Christmas card & beautiful calendar!! What a treat! I’m so thankful for your awesome customer service and speedy turnaround on our headset orders.”Read more
“Thank you for the Christmas card & beautiful calendar!! What a treat! I’m so thankful for your awesome customer service and speedy turnaround on our headset orders.”Read more
“It’s YOUR Customer Service that keeps us coming back. Thank YOU!”Read more
“It’s YOUR Customer Service that keeps us coming back. Thank YOU!”Read more
“Jennifer, thanks for checking back on this. I just heard back from Kara and the PO for the headsets is in her stack to process. I am so gladRead more
“Jennifer, thanks for checking back on this. I just heard back from Kara and the PO for the headsets is in her stack to process. I am so gladRead more
“Thank you for all the AWESOME service.”Read more
“Thank you for all the AWESOME service.”Read more
“Jennifer, thanks again very much for both your prompt initial service, and for the very nice follow through with it at this point. Customer Service is such a significantRead more
“Jennifer, thanks again very much for both your prompt initial service, and for the very nice follow through with it at this point. Customer Service is such a significantRead more
“Thanks Marilyn, your group is always helpful and prompt!”Read more
“Thanks Marilyn, your group is always helpful and prompt!”Read more
“BTP is a great partnership and I am sure this will make things much easier here in Birmingham.”Read more
“BTP is a great partnership and I am sure this will make things much easier here in Birmingham.”Read more
“I received my power cord today. I want to say, I wish I could remember her name but I cannot, she provided me with the BEST Customer Service IRead more
“I received my power cord today. I want to say, I wish I could remember her name but I cannot, she provided me with the BEST Customer Service IRead more
“Huge kudos, It’s a real pleasure to call you as I know you have great Customer Service and you always have a smile on your face that I can hear. This is a BIG deal to me andRead more
“Huge kudos, It’s a real pleasure to call you as I know you have great Customer Service and you always have a smile on your face that I can hear. This is a BIG deal to me andRead more
“Thanks for checking in. Great Customer Service. I did get all my questions answered.”Read more
“Thanks for checking in. Great Customer Service. I did get all my questions answered.”Read more
“Eric, thank you very much. I appreciate your help and great service.”Read more
“Eric, thank you very much. I appreciate your help and great service.”Read more
“Thank you so much for the awesome service! As Laurie stated, we were quite surprised to see the headset here this morning. I quickly set it up, charged it forRead more
“Thank you so much for the awesome service! As Laurie stated, we were quite surprised to see the headset here this morning. I quickly set it up, charged it forRead more
“Jennifer, Thank you for your email, I am very pleased that my order will be here soon. I really appreciate the excellent customer service and communication you’ve provided throughout thisRead more
“Jennifer, Thank you for your email, I am very pleased that my order will be here soon. I really appreciate the excellent customer service and communication you’ve provided throughout thisRead more
“Jennifer, I am writing to thank you for the Excellent Customer Service with the purchase of the MDA200. The set up was easy and the functionality is flawless and topRead more
“Jennifer, I am writing to thank you for the Excellent Customer Service with the purchase of the MDA200. The set up was easy and the functionality is flawless and topRead more
“Marlana, you have the best customer service skills I have ever had the pleasure to experience!”Read more
“Marlana, you have the best customer service skills I have ever had the pleasure to experience!”Read more
“Thanks for all your help!!! You guys are the best!!!!”Read more
“Thanks for all your help!!! You guys are the best!!!!”Read more
“I™ve really enjoyed the experiences that I™ve had with you and your team.”Read more
“I™ve really enjoyed the experiences that I™ve had with you and your team.”Read more
“I appreciate you!!”Read more
“I appreciate you!!”Read more
“Thank you! You guys are great!”Read more
“Thank you! You guys are great!”Read more
“Thank you, Jennifer. I appreciate how helpful all of you are!”Read more
“Thank you, Jennifer. I appreciate how helpful all of you are!”Read more
“Your company was very friendly and super fast!”Read more
“Your company was very friendly and super fast!”Read more
“You are were so good to me today, thank you. You made my life better. So many things are challenging with the systems and such and it™s so veryRead more
“You are were so good to me today, thank you. You made my life better. So many things are challenging with the systems and such and it™s so veryRead more
“She is so good – I’m giving her a mental hug as I speak.”Read more
“She is so good – I’m giving her a mental hug as I speak.”Read more
“Thank you for all of your follow up and to your shipping staff or whomever dropped some Valentines Day Dove Chocolate in the box, it was very very veryRead more
“Thank you for all of your follow up and to your shipping staff or whomever dropped some Valentines Day Dove Chocolate in the box, it was very very veryRead more
“I™m so grateful that we have you and your company who has our agency™s back.”Read more
“I™m so grateful that we have you and your company who has our agency™s back.”Read more
“Thank you so much for the prompt, detail oriented and efficient effort with my order. You can now call me a repeat customer because of this, as this wasRead more
“Thank you so much for the prompt, detail oriented and efficient effort with my order. You can now call me a repeat customer because of this, as this wasRead more
“BTP is wonderful to work with! Always seem to know what I need to know before I speak.”Read more
“BTP is wonderful to work with! Always seem to know what I need to know before I speak.”Read more
“You all have the best customer service, bar none!!!”Read more
“You all have the best customer service, bar none!!!”Read more
“YOU ALL ROOOOOOOOCK!”Read more
“YOU ALL ROOOOOOOOCK!”Read more
“I referred one of our employees to your hotline for assistance with her headset and she was very pleased with the customer service! As usual you guys rock!”Read more
“I referred one of our employees to your hotline for assistance with her headset and she was very pleased with the customer service! As usual you guys rock!”Read more
“You guys have been fantastic to work with all along. It is such a nice change to work with a company that can deal with you on a professionalRead more
“You guys have been fantastic to work with all along. It is such a nice change to work with a company that can deal with you on a professionalRead more
“Thank you very much for all the assistance and support BTP has given me. I will not hesitate to recommend your products to any departments.”Read more
“Thank you very much for all the assistance and support BTP has given me. I will not hesitate to recommend your products to any departments.”Read more
“It was a pleasure dealing with you on this transaction. You were extremely patient, informative and helpful and were certainly a major factor in my decision to purchase.”Read more
“It was a pleasure dealing with you on this transaction. You were extremely patient, informative and helpful and were certainly a major factor in my decision to purchase.”Read more
“Don’t know about you guys there in Carnation but most people never get enough praise so thought I best send this short note to again sing all your praises.Read more
“Don’t know about you guys there in Carnation but most people never get enough praise so thought I best send this short note to again sing all your praises.Read more
“We are very appreciative of the quality of service and commitment that everyone at BTPI has been able to provide. We no longer receive any headset complaints from customers,Read more
“We are very appreciative of the quality of service and commitment that everyone at BTPI has been able to provide. We no longer receive any headset complaints from customers,Read more
“It’s been a joy working with you and all your great team over the years.”Read more
“It’s been a joy working with you and all your great team over the years.”Read more
“I have so enjoyed working with you and I wish you all the best, both personally and professionally. BTP is a great company and has so much going forRead more
“I have so enjoyed working with you and I wish you all the best, both personally and professionally. BTP is a great company and has so much going forRead more
“I continue to place BTP as one of our top preferred vendors. We look forward to continuing our relationship with you.”Read more
“I continue to place BTP as one of our top preferred vendors. We look forward to continuing our relationship with you.”Read more
“If all my vendors were even half as good as you folks, my life would be MUCH easier!”Read more
“If all my vendors were even half as good as you folks, my life would be MUCH easier!”Read more
“Thank youuu sooo much You are such a pleasure to do business with and so efficient too!”Read more
“Thank youuu sooo much You are such a pleasure to do business with and so efficient too!”Read more
“Have I told you lately that you Totally Rock!”Read more
“Have I told you lately that you Totally Rock!”Read more
“I thank you all for your continuing support. Even when the manufacturer falls down, you folks take care of me and I am grateful for your efforts.”Read more
“I thank you all for your continuing support. Even when the manufacturer falls down, you folks take care of me and I am grateful for your efforts.”Read more
“Everyone at BTP is always so congenial. I really appreciate you guys and you are the best! You know my name when I call and I am not aRead more
“Everyone at BTP is always so congenial. I really appreciate you guys and you are the best! You know my name when I call and I am not aRead more
“Thank you for your quick response to my orders. My company is very pleased with your level of service.”Read more
“Thank you for your quick response to my orders. My company is very pleased with your level of service.”Read more
“Big thank you to you and all the staff on continued outstanding service.”Read more
“Big thank you to you and all the staff on continued outstanding service.”Read more
“Thanks for the follow up, your company’s customer service is excellent.”Read more
“Thanks for the follow up, your company’s customer service is excellent.”Read more
“Just a note to let you know that both orders just came in the door by UPS. Man are you guys efficient Thank you for your quick turn aroundRead more
“Just a note to let you know that both orders just came in the door by UPS. Man are you guys efficient Thank you for your quick turn aroundRead more
“Working with you and your team has been the best of experiences. Your customer service is excellent. All of our orders were correctly filled and prompt. If an orderRead more
“Working with you and your team has been the best of experiences. Your customer service is excellent. All of our orders were correctly filled and prompt. If an orderRead more
“Marilyn, thank you very much for your time and consideration of my phone problem. You provided excellent customer service and I really appreciated your friendliness!”Read more
“Marilyn, thank you very much for your time and consideration of my phone problem. You provided excellent customer service and I really appreciated your friendliness!”Read more
“You all have been super and in fact (in case you hadn’t guessed) are my favorite business to deal with. You are prompt in not only your delivery butRead more
“You all have been super and in fact (in case you hadn’t guessed) are my favorite business to deal with. You are prompt in not only your delivery butRead more
“Sure appreciate all of the help you and your staff have given us. It is a real pleasure to work with a group that understands our needs and isRead more
“Sure appreciate all of the help you and your staff have given us. It is a real pleasure to work with a group that understands our needs and isRead more
“The instructions you sent were flawless and easy to setup. Thank you, thank you for making my job so much easier. BTW, you have a great team including yourself.Read more
“The instructions you sent were flawless and easy to setup. Thank you, thank you for making my job so much easier. BTW, you have a great team including yourself.Read more
“I referred one of our employees to your hotline for assistance with her headset and she was very pleased with the customer service! As usual you guys rock!”Read more
“I referred one of our employees to your hotline for assistance with her headset and she was very pleased with the customer service! As usual you guys rock!”Read more
“I want to let all of you at Business Telecom Products know that your customer support and high level of service is very much appreciated.”Read more
“I want to let all of you at Business Telecom Products know that your customer support and high level of service is very much appreciated.”Read more
“You would expect a telephone equipment company to have good people but your people are so much better than most others. Cheerful, professional it really stands out You canRead more
“You would expect a telephone equipment company to have good people but your people are so much better than most others. Cheerful, professional it really stands out You canRead more
“Awesome, Marilyn, exemplary service from BTPI, as usual! (I mean that, and if you ever need a reference for a prospective customer, please think of me!)”Read more
“Awesome, Marilyn, exemplary service from BTPI, as usual! (I mean that, and if you ever need a reference for a prospective customer, please think of me!)”Read more
“We appreciate the dedication they (BTP staff) show when providing that excellent level of service we have come to know and expect from BTP.”Read more
“We appreciate the dedication they (BTP staff) show when providing that excellent level of service we have come to know and expect from BTP.”Read more
“One reason we’re with you, and staying with you, is your absolute excellence in providing us help and assistance. Headset Patrol (as I call it) is one of theRead more
“One reason we’re with you, and staying with you, is your absolute excellence in providing us help and assistance. Headset Patrol (as I call it) is one of theRead more
“Thanks again, BTPI is tops Your responsiveness has been unsurpassed by any of the vendors I deal with.”Read more
“Thanks again, BTPI is tops Your responsiveness has been unsurpassed by any of the vendors I deal with.”Read more
“Thank you very much for your attention. It’s a pleasure working with and being a client of your company. Excellent quality standards in customer service you have there. It’sRead more
“Thank you very much for your attention. It’s a pleasure working with and being a client of your company. Excellent quality standards in customer service you have there. It’sRead more
“We appreciate your great customer service.”Read more
“We appreciate your great customer service.”Read more
“BTP is the most wonderful people to work with everyone is always so nice and willing to answer all of my questions you guys are the best company toRead more
“BTP is the most wonderful people to work with everyone is always so nice and willing to answer all of my questions you guys are the best company toRead more
“Your customer service is outstanding! I never feel like I’m an imposition to them.”Read more
“Your customer service is outstanding! I never feel like I’m an imposition to them.”Read more
“Thanks again for the great service BTPI has provided to me over the past years, I would not hesitate to recommend you to anyone looking for a headset orRead more
“Thanks again for the great service BTPI has provided to me over the past years, I would not hesitate to recommend you to anyone looking for a headset orRead more
“I got the headsets and opened the box this morning and found the Easter candy. It was a little thing, but I know a lot goes into something likeRead more
“I got the headsets and opened the box this morning and found the Easter candy. It was a little thing, but I know a lot goes into something likeRead more
“It was fantastic doing business with you, I would gladly consider so again in the future. Thanks again!”Read more
“It was fantastic doing business with you, I would gladly consider so again in the future. Thanks again!”Read more
“Like I said before, you are awesome!! Thanks!”Read more
“Like I said before, you are awesome!! Thanks!”Read more
“Wow! Thanks for the quick response – there should be more companies like yours with great service!”Read more
“Wow! Thanks for the quick response – there should be more companies like yours with great service!”Read more
“My headset problem was resolved in such a short period of time, I just wanted to let you know how impressed I was by Diana’s knowledge and her professionalRead more
“My headset problem was resolved in such a short period of time, I just wanted to let you know how impressed I was by Diana’s knowledge and her professionalRead more