Exciting news for companies using Plantronics Unified Communications headsets! Plantronics has developed a software subscription service that will improve end user experience while giving IT more tools to manage headsets.
Plantronics Manager Pro Analysis Suite provides IT with tools to track and change headsets
Software as a Service
Plantronics Manager Pro Asset Analysis suite is a Software as a Service (SaaS) which includes the ability to:
¢ Track device deployment and configurations, reconfigurations, and firmware updates
¢ Find non-standard firmware, software, softphone, and communications client deployments
¢ Use user personas to define standard device settings that ensure an optimal user experience and comply with workplace security, health, and safety policies
Empower Users
Plantronics Hub for Windows/Mac is a client application that works with Plantronics Manager Pro Asset Analysis suite and allows end users to control the settings on their Plantronics audio device within the parameters established by IT; such as customize ringtone, ring location, configure presence updates and more. Paired with visible battery status for wireless headsets and visible mute status end users will love Hub!
Satisfied end users make for a better, more stable work environment, which make for satisfied customers in the long run.