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Setting Up Your Audio Device in Microsoft Teams

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Problem: You need to set up your new headset with Teams, but you’re not sure how.

Setup with Teams is really easy, so let’s go over it!


Start by opening up your Teams app, and signing in.

Then, click on the 3 dots beside your User Profile bubble.

This should open up a short menu.

Select “Settings”, and then click on Devices in the menu tabs on the left.

Once in Devices, you’ll need to make sure your audio device is set in all 3 drop down options.

Outcome: You should be able to make a test call (click on the Make a Test Call button below your devices).

Alternatives: If none of the described steps helped, please send us an email at info@btpi.com or call our tech support at 800-457-4287

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