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Posts from Archives: KB Articles

Getting Rid of the Call Answer Alert

Problem: My Plantronics headset beeps in my ear and takes a few seconds to connect to a call when using a calling application. It cuts off the first fewRead more

Getting Rid of the Call Answer Alert

Problem: My Plantronics headset beeps in my ear and takes a few seconds to connect to a call when using a calling application. It cuts off the first fewRead more

Setting up a Savi headset with a Cisco Phone

Problem: I just got a new headset to use with my Cisco phone, how to I hook it up? There are many different types of Cisco phones, and severalRead more

Setting up a Savi headset with a Cisco Phone

Problem: I just got a new headset to use with my Cisco phone, how to I hook it up? There are many different types of Cisco phones, and severalRead more

Crexendo WebPhone Compatible Headsets

“What works for my softphone??” We tested a pool of products from Plantronics/Poly, Jabra, Shokz, and Yealink with Crexendo’s WebPhone application for call centers. The wearing styles, use cases,Read more

Crexendo WebPhone Compatible Headsets

“What works for my softphone??” We tested a pool of products from Plantronics/Poly, Jabra, Shokz, and Yealink with Crexendo’s WebPhone application for call centers. The wearing styles, use cases,Read more

Headset Base Disconnecting from PC Between Calls

Problem: When using my Savi office headset with my PC, the headset will drop connection after each call. How can I keep it connected with the PC between calls?Read more

Headset Base Disconnecting from PC Between Calls

Problem: When using my Savi office headset with my PC, the headset will drop connection after each call. How can I keep it connected with the PC between calls?Read more

Bluetooth Headsets & USB Hubs

Problem: USB hubs are popular for people who only have access to one or two ports on their computer, but is it a good idea to plug your BluetoothRead more

Bluetooth Headsets & USB Hubs

Problem: USB hubs are popular for people who only have access to one or two ports on their computer, but is it a good idea to plug your BluetoothRead more

My Headset Won’t Mute/Unmute on PC

Problem: When I go to use the headset button to mute my headset in a call, it says “Mute On,” and immediately “Mute Off.” Or my headset is muted,Read more

My Headset Won’t Mute/Unmute on PC

Problem: When I go to use the headset button to mute my headset in a call, it says “Mute On,” and immediately “Mute Off.” Or my headset is muted,Read more

Re-pairing Your USB Dongle with Your Headset

Problem: My USB dongle isn’t lighting up, and I can’t use my headset with my PC. Your Bluetooth or DECT headset relies on its USB dongle for the mostRead more

Re-pairing Your USB Dongle with Your Headset

Problem: My USB dongle isn’t lighting up, and I can’t use my headset with my PC. Your Bluetooth or DECT headset relies on its USB dongle for the mostRead more

Unstoppable Beeping in Headset

Problem: My wired or wireless Poly headset keeps beeping when I’m not in a call while in use with a PC. Headsets have many notification tones that they utilizeRead more

Unstoppable Beeping in Headset

Problem: My wired or wireless Poly headset keeps beeping when I’m not in a call while in use with a PC. Headsets have many notification tones that they utilizeRead more

Ring Control for Jabra Engage 65, 75 Headsets

Problem: I want to be able to hear my phone ring through my PC speakers and the base of my headset. Overview of possible solutions: There are two differentRead more

Ring Control for Jabra Engage 65, 75 Headsets

Problem: I want to be able to hear my phone ring through my PC speakers and the base of my headset. Overview of possible solutions: There are two differentRead more

Jabra Evolve 20 & 30 Quick Start Guide

GN-E20B/E20M/E30B/E30M and -M VersionsRead more

Jabra Evolve 20 & 30 Quick Start Guide

GN-E20B/E20M/E30B/E30M and -M VersionsRead more

Jabra Evolve 75 User Guide

GN-E75/E75SE/E75NS and -M VersionsRead more

Jabra Evolve 75 User Guide

GN-E75/E75SE/E75NS and -M VersionsRead more

Jabra Evolve 65 UC User Guide

GN-E65B/E65M and -M versionsRead more

Jabra Evolve 65 UC User Guide

GN-E65B/E65M and -M versionsRead more

Savi Series Voice Prompt Settings

Problem: I want to turn off voice prompts on my headset. The Savi 8240 has numerous voice prompts that speak in your ear when you do preform certain actions.Read more

Savi Series Voice Prompt Settings

Problem: I want to turn off voice prompts on my headset. The Savi 8240 has numerous voice prompts that speak in your ear when you do preform certain actions.Read more

Plantronics Blackwire 3300 Series User Guide

PL-BW3310/3315/3320/3325 and -M versionsRead more

Plantronics Blackwire 3300 Series User Guide

PL-BW3310/3315/3320/3325 and -M versionsRead more

Plantronics Blackwire 3200 Series User Guide

PL-C3210/3215/3220/3225 and -M versionsRead more

Plantronics Blackwire 3200 Series User Guide

PL-C3210/3215/3220/3225 and -M versionsRead more

Unable to remotely answer calls through Plantronics Savi office headset

Problem: “I can’t answer my desk phone calls from the button on the headset, even though the headset’s base station is hooked up with the desk phone. I haveRead more

Unable to remotely answer calls through Plantronics Savi office headset

Problem: “I can’t answer my desk phone calls from the button on the headset, even though the headset’s base station is hooked up with the desk phone. I haveRead more

Plantronics S8240/S8245UC User Guide

PL-S8240/S8245UC and -M VersionsRead more

Plantronics S8240/S8245UC User Guide

PL-S8240/S8245UC and -M VersionsRead more

Plantronics S8210/S8220UC User Guide

PL-S8210/S8220UC and -M versionsRead more

Plantronics S8210/S8220UC User Guide

PL-S8210/S8220UC and -M versionsRead more

Unable to Hear Through Headset When Connected with PC

Problem: Bluetooth headset is powered on, paired with its dongle, and I can hear the prompts through the headset, but I can’t hear sounds from the PC. If youRead more

Unable to Hear Through Headset When Connected with PC

Problem: Bluetooth headset is powered on, paired with its dongle, and I can hear the prompts through the headset, but I can’t hear sounds from the PC. If youRead more