BTP is honored to sponsor the first Customer Service and Support Professionals meeting this year. Two exceptional speakers will kick off 2018 with fresh new information and perspective for customer service professionals!

When
Tuesday, January 23, 2018
2:00 PM to 4:30 PM PST
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Where
Puget Sound Energy
355 110th Ave NE
Bellevue, WA
Driving Directions


Speaker 1

Chris Bergin, an incredible speaker from Amazon Web Services (AWS) is coming to present; how Alexa works, about their web services and how to benefit from your service and support in the Cloud using a Cloud-based Contact Center solution.

Did you know they have over 80,000 Amazon people on their AWS system? Join us to learn more and hear about their customer service model.

Speaker 2

Tom McSweeney, entrepreneur, author, business leader, and humorist will be presenting one of his “Courses in Business – A distinctive look at the game of golf and what it can teach us about solving business problems”.

Tom has been working in information technology since 1985 and holds two patents on medical credentialing software. He has become an expert in spotting the things that divide our companies and has developed a comprehensive way of uniting them around a common goals.

Tom McSweeneyMost recently, he has successfully implemented his remedial strategies at Fortune 300 companies like DaVita, as well as at T-Mobile. His surgical approach combined with his unique sense of humor has delivered much needed cross-functional synergies that he will openly share with us.

 


Meeting Agenda

2:00 – 2:15 Opening remarks
2:15 – 2:45 Tom McSweeney
2:45 – 3:00 Networking Break
3:00 – 4:15 Amazon Web Services
4:15 – 4:30 Closing Remarks

As always, there is no cost to attend.  Master of Ceremony is Corina Stretch!

Register NOW – Click Here!

Thank you for registering and joining us for the 2018 kick-off of the CSSP’s 19th year in business, plus an additional 7 years beginning with help desks in 1992 – 26 YEARS! We still have original members in our organization!

Excited to see you on Tuesday, January 23rd!

Thank you for registering and joining us for the 2018 kick-off of the CSSP’s 19th year in business, plus an additional 7 years beginning with help desks in 1992 – 26 YEARS! We still have original members in our organization!

Ivy Meadors, CEO
High Tech High Touch Solutions, Inc.
cssp@hthts.com
425-398-9292

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