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Recent Posts

Your Invitation to The IT Summit Bellevue – Tuesday, 10/16/18

SupraPlus headsets EOD July 2018

EOL for SupraPlus Headsets – a Great 10 Year Run

Contact Center Trends - CSSP at Nintendo

Contact Center Trends

Plantronics MX10 Amplifier Still Available

Plantronics to Acquire Polycom

Breaking News! Plantronics to Acquire Polycom

Join us at the CSSP Meeting in Bellevue 1/23/18

Customer Service: A Heck of a Challenging Road to Travel

New Voyager 8200 is Excellent for Noisy Offices

Why Proper Headset Mic Positioning is Critical

Use Existing Call Center Headsets for PC Training or Softphones

Ken Kannappan, Plantronics CEO Retiring

BTP Sponsors CSSP Meeting in Bellevue, WA

New Busylight UC Omega Helps Skype for Business Users in Open Work Areas

CSSP Meeting 1/27/16

CSSP Free Event Wednesday Jan 27, 2016

Avaya + Google + Plantronics

Frost & Sullivan 2015 Award for Plantronics

Frost & Sullivan Awards Plantronics for 2015 Global Market Leadership

All gave some. Some gave all.

Millennials prefer live conversations.

Study Shows Millennials Prefer Live Customer Service

Stream music from W700 series office headset

Now Listen to Music on W700 Wireless Headset

New Voyager Focus UC wireless headset

B825 Wireless Headset – the New Cone of Silence

New Versions of Blackwire 315 & 325 Headsets have 3.5mm Connection

Call Center Jobs Trend is they are Moving Back to the USA

Call Center Jobs Coming Home

Pets help relieve stress so their owners can be more affective at work

May is National Pet Month – Meet BTP’s Pets!

Drab to Dynamite: The Magic of Power BI

Update for EncorePro 510/520

Newsflash – Availability Update for EncorePro 510/520

BTP Sponsors Golf Fore Red 8th Consecutive Year

Plantronics DA80 Audio Processor for Corded Contact Center Headsets

NEW DA80 Audio Processor for Plantronics Corded Headsets = Smarter Customer Interactions

4 New UC Audio Devices Introduced by Plantronics

New Intriguing UC Audio Devices Hit the Market Today

Newest Call Center & Office Headsets Available!

Plantronics headset packaging to be smaller and greener in 2015

Plantronics Packaging Improvements

Headset security? We hear you!

IAUG December 11, 2014 NW Chapter Meeting

Attend IAUG Pacific NW Chapter Meeting Dec 11

Training for Contact Center and Service Desk Professionals

Event – The Art of Service, Leadership and Technology