Poly is experiencing a part shortage that is causing 6-8 weeks of lead time for some headset models. BTP will communicate the lead time for your line items and do our best to suggest alternate models depending on the stock availability. We appreciate your patience.

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Posts from Author: BTP Headset Help Desk

BTP Headset Help Desk

Recent Posts

Quick Fix: Poly BT700 and Dell PC Sound Solution

Tech Corner: Setting Up Your Browser for Headset Success

Tech Corner: Quick Tips for Wireless Headsets

Tech Corner: Quick Tips for Wired Headsets

Tech Corner: Ten Questions from the Headset Help Desk

Tech Corner: How to Know When to Upgrade

Tech Corner: "Do I need this USB thing?"

Tech Corner: “Do I need this USB thing?”

UC vs M: Which is right for you?

Tech Corner: Voyager Focus UC Muting Function

Voyager 6200 UC Headset Announced

New USB-C Adapters for Headsets

Busylight Boosts Skype for Business End User Adoption

Why Headset Maintenance is Important


New Voyager B3200 UC

7 Most Common Headset-Related Questions

When XD Wireless Headsets are a Good Idea

MDA200/MDA220 USB Firmware Update

Voyager Focus Offer Extended to March 2017

Buy 10 Voyager 5200 UC Headsets & get a FREE Voyager Focus UC!

Plantronics MX10 Amplifier Discontinued – Now Back!

New Blackwire C215 & C225 with 3.5mm Connection

Surprise Industry Announcement – Mitel to Acquire Polycom

Price Bump on Selected Plantronics Headsets 5/1/16

$50 Cash Back on Voyager Legend CS thru April 15, 2016

Christmas Promotion Buy 10 wireless get 1 free

Get a Free Plantronics Wireless Headset in December!

CS500 Series now Compatible with Softphones

Now with 3.5mm connection

Model C315/325 USB Headsets Refreshed

EncorePro Production Hold

Temporary Production Hold of EncorePro 500 Series

New Plantronics Battery For Longer Talk Time

End of Life and Product Transitions

EOL announcements & model changes

New Plantronics EncorePro Headsets Win Approval at BTP

New Plantronics High Performance Headsets for Contact Centers